Introduction

Welcome to WhatsApp Flows! Flows provide a way to develop and deliver interactive experiences for your users, enabling a variety of interactions, engagements, and monetization opportunities for your business.

With Flows, you can:

• Present simple input forms (in order to schedule an appointment, for example)
• Create workflows that guide users through multiple screens (for ordering products, for example)
• Create endpoints that exchange data across screens to enable more complex interactions (such as guiding a user through a process with multiple potential outcomes)

Flows enables businesses to offer a richer, more engaging user experience that can help customers get things done faster on WhatsApp without necessarily needing to switch to another app, or visit a website.

In this documentation, you'll find easy-to-follow guides, API references, explanations of common terminology, and much more.

Supported Platforms

WhatsApp Flows are currently supported on Android v23.19 and iOS v23.19 clients (for both consumers and businesses). Currently, WhatsApp Flows cannot be opened on companion devices (e.g. WhatsApp Web).