Shipping Profiles API Reference

Use the Shipping Profiles API to manage shipping profiles on your commerce account.

Retrieve Shipping Profiles

Retrieve the list of shipping profiles from your commerce account.

curl -X GET \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/{cms-id}/shipping_profiles

Request

AttributeDescription

cms_id

Type: string

Required

Commerce Manager ID for the page that you want to extract orders. To find {cms-id}, log in to Facebook Commerce Manager and then select the page that you want to extract orders. You are then redirected to www.facebook.com/ commerce_manager/{cms-id}.

reference_id

Type: string

Optional

The external reference ID set in your shipping profile.

Sample Request

{
 "reference_id": "shipping_profile_1",
}

Response

AttributeDescription

data

Type: array of shipping_profile

Required

List of shipping profiles.

reference_id

Type: string

Optional

External reference ID set in your shipping profile.

shipping_profile object

AttributeDescriptionDefault

id

Type: string

Unique ID representing shipping profile.

Yes

external_reference_id

Type: string

Unique external shipment profile ID representing a shipment pro as identified by the seller. Allowed characters are alphanumeric and _.

No

address_categories

Type: array of address_category

List of address categories.

Yes

is_default

Type: boolean

True if this is the default shipping profile. The default shipping profile is used for all product that do not have a shipping profile specified.

No

address_category object

AttributeDescription

address_types

Type: array of string

Array of address types allowed in this shipment profile. Accepted values: STREET, PO_BOX, APO, FPO, DPO. country

country

Type: string

Country codes where this address category applies. The only country code available today is US.

region

Type: string

[Region where this address category applies. The only region code available today is NA (North America).

shipping_options

Type: array of shipping_option

Shipping options applied for this address category. Max of 3, one for each shipping_service_tier.

blacklisted_states

Type: array of string

States where this address category are not allowed.

handling_time

Type: handling_time

Minimum and maximum number of days required by the seller to ship and order.

handling_time object

AttributeDescription

min_handling_days

Type: integer

Minimum number of days (0 to 7) required by the seller to ship and order.

max_handling_days

Type: integer

Maximum number of days (0 to 7) required by the seller to ship and order. Must be greater than min_handling_days.

shipping_options_data object

AttributeDescription

data

Type: array of shipping_option

List of shipping options.

shipping_option object

AttributeDescription

id

Type: string

Unique ID representing the shipping option. Although numerical, treat order IDs as strings, as shipping option ID length and structure are subject to change.

cost

Type: currency_amount

Shipping cost. Format the cost as a number, followed by the 3-digit ISO currency code (ISO 4217 standards), with a space between cost and currency.

cost_per_additional_item

Type: currency_amount

Additional shipping cost per additional item after the first cost. Format the cost as a number, followed by the 3-digit ISO currency code (ISO 4217 standards), with a space between cost and currency.

cart_minimum_for_free_shipping

Type: currency_amount

Minimum cart amount for free shipping.

estimated_days_until_arrival

Type: estimated_days_until_arrival

Estimated shipping time in days, from 1–7 days.

shipping_service_tier

Type: shipping_service_tier

Shipping service tier (STANDARD, RUSH, EXPEDITED).

estimated_days_until_arrival object

AttributeDescription

min_days_to_arrival

Type: integer

Expected minimum number of days in shipping.

max_days_to_arrival

Type: integer

Expected maximum number of days in shipping. Maximum days to arrival must be greater than min_days_to_arrival. Total handling and shipping time must be up to 10 days.

shipping_service_tier enum

ValueDescription

STANDARD

Standard shipping. The slowest shipping option to offer.

EXPEDITED

Expedited shipping. An intermediate shipping option to offer.

RUSH

Rush shipping. The fastest shipping option to offer.

Sample Response

{
  "data": [
    {
      "address_categories": {
        "data": [
          {
            "address_types": [
              "STREET",
              "PO_BOX",
              "APO",
              "FPO",
              "DPO"
            ],
            "country": "US",
            "region": "NA",
            "shipping_options": {
              "data": [
                {
                  "estimated_days_until_arrival": {
                    "min_days_to_arrival": 6,
                    "max_days_to_arrival": 7
                  },
                  "name": "Standard",
                  "shipping_service_tier": "STANDARD",
                  "id": "966032327147142"
                }
              ],
              "paging": {
                "cursors": {
                  "before": "...",
                  "after": "..."
                }
              }
            },
            "handling_time": {
              "min_handling_days": 3,
              "max_handling_days": 7
             },
            "id": "508833709813209"
          }
        ],
        "paging": {
          "cursors": {
            "before": "...",
            "after": "..."
          }
        }
      },
      "reference_id": "132bcdc6-2bda-43bb-b237-7634d49e96f0",
      "id": "508833703146543"
    }
  ]
}

Create Shipping Profiles

Create new shipping profiles in your commerce account.

curl -X POST \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/{cms-id}/shipping_profiles

Request

AttributeDescription

cms_id

Type: string

Required

Commerce Manager ID for the page that you want to extract orders. To find {cms-id}, log in to Facebook Commerce Manager and then select the page that you want to extract orders. You are then redirected to www.facebook.com/ commerce_manager/{cms-id}.

reference_id

Type: string

Optional

Unique external shipment profile ID representing a shipment pro as identified by the seller. Allowed characters are alphanumeric and _.

shipping_destinations

Type: shipping_destination

Required

Groups of address categories and their associated shipping options.

is_default

Type: array of boolean

True if this is the default shipping profile. The default shipping profile is used for all products that do not have a shipping profile specified. The default value is False.

name

Type: string

Name of your shipping profile.

shipping_destinations object

AttributeDescription

address_category

Type: address_category

Required

Address category.

shipping_options

Type: array of shipping_option

Required

Provides 1–3 shipping options (STANDARD, EXPEDITED, RUSH) associated with the address category.

Sample Request

curl -X POST \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/{cms-id}/shipping_profiles

{
    "shipping_destinations": [
        {
            "shipping_options": [
                {
                    "shipping_tier": "STANDARD",
                    "cost_per_additional_item": {
                        "currency": "USD",
                        "amount": "3.99"
                    },
                    "cost": {
                        "currency": "USD",
                        "amount": "7.99"
                    },
                    "estimated_days_until_arrival": {
                        "min_days_to_arrival": 0,
                        "max_days_to_arrival": 3
                    }
                }
            ],
            "address_category": {
                "country": "US",
                "region": "NA",
                "address_types": [
                    "STREET",
                    "PO_BOX",
                    "APO",
                    "FPO",
                    "DPO"
                ],
                "handling_time": {
                    "max_handling_days": 7,
                    "min_handling_days": 3
                }
            }
        }
    ],
    "reference_id": "my-shipping_profile",
    "name": "My shipping profile"
}

Sample Response

{
    "id": "1176765772724227",
    "shipping_destinations": [
        {
            "address_category_id": "1176765776057560",
            "shipping_option_ids": [
                "352836552771081"
            ]
        }
    ]
}

Delete Shipping Profiles

Delete shipping profiles from your commerce account. You can’t delete the default shipping profile

curl -X DELETE \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/{shipping-profile-id}

Request

AttributeDescription

shipping-profile-id

Type: string

Required

Unique ID representing shipping profile.

Sample Response

{
    "success": true
}

List Shipping Profile Information from Orders

To set custom shipping options and handling times on individual products, this information must be propagated via the order management API. For example, now the selected shipping and ship by dates are listed at a per-item basis vs. an order level.

API Changes

The following fields reference the shipping profile information within orders:

Example API Calls and Responses

The following example displays endpoint(s) being updated:

https://graph.facebook.com/{order-id}
https://graph.facebook.com/{order-id}/items

New Response — Example Query

curl -i -X GET \
"https://facebook.com/v3.3/720230338503549?fields=items.limit(10){id,ship_by,selected_shipping_option{name,price,calculated_tax,estimated_shipping_time,handling_time_days,reference_id}}&access_token=<access token sanitized>"

New Response — Example Response

{
 "items": {
   "data": [
     {
       "id": "720230331836883",
       "ship_by": "2020-01-16T13:18:33-08:00",
       "selected_shipping_option": {
         "name": "(0 - 1 Business days)",
         "price": {
           "amount": "0.00",
           "currency": "USD"
         },
         "calculated_tax": {
           "amount": "0.00",
           "currency": "USD"
         },
         "estimated_shipping_time": {
           "min_days": 0,
           "max_days": 1
         },
         "handling_time_days": 3,
         "reference_id": "123456,
       }
     }
   ],
   "paging": {
     "cursors": {
       "before": "QVFIUlZAhQjdRcHZARaUI3WThsa05xRXdrTktIb2ZArMGFsVi1DNElGeENwQUUweUNVYzVHMEtPcmtXclNCZAkRUQjg0SW04THVmTWJrOUdHWnBhR21jeGlHOGR3",
       "after": "QVFIUlZAhQjdRcHZARaUI3WThsa05xRXdrTktIb2ZArMGFsVi1DNElGeENwQUUweUNVYzVHMEtPcmtXclNCZAkRUQjg0SW04THVmTWJrOUdHWnBhR21jeGlHOGR3"
     }
   }
 },
 "id": "720230338503549"
}

Implications

The selected_shipping_option will not be populated in the order node, only at the item nodes.

Manage Shipping Profile Information

Manage the shipping profiles in your commerce account.

curl -X PUT \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/{shipping-profile-id}/

Request

AttributeDescription

shipping-profile-id

Type: string

Required

Unique ID representing shipping profile.

reference_id

Type: string

Unique external shipment profile ID representing a shipment pro as identified by the seller. Allowed characters are alphanumeric and _.

shipping_destinations

Type: array of shipping_destinations

Required

Groups of address categories and their associated shipping options.

Any existing shipping destinations are deleted.

You can't update a profile from default to non-default using the is_default_shipping_profile field. Instead, you need to set is_default_shipping_profile on a new or other existing profile.

Sample Request

curl -X PUT \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/{shipping-profile-id}

{
    "shipping_destinations": [
        {
            "shipping_options": [
                {
                    "shipping_tier": "STANDARD",
                    "cost_per_additional_item": {
                        "currency": "USD",
                        "amount": "3.99"
                    },
                    "cost": {
                        "currency": "USD",
                        "amount": "7.99"
                    },
                    "estimated_days_until_arrival": {
                        "min_days_to_arrival": 0,
                        "max_days_to_arrival": 3
                    }
                }
            ],
            "address_category": {
                "country": "US",
                "region": "NA",
                "address_types": [
                    "STREET",
                    "PO_BOX",
                    "APO",
                    "FPO",
                    "DPO"
                ],
                "handling_time": {
                    "max_handling_days": 7,
                    "min_handling_days": 3
                },
            }
        }
    ],
    "reference_id": "my-shipping_profile",
    "name": "My shipping profile"
}

Sample Response

{
   "success": true
}