Adding a WABA to a Multi-Partner Solution

If you are a Solution Partner and are part of an active multi-partner solution, you can designate a WABA as eligible for the solution (the "destination solution"). This sends a Business Manager request to the business customer who owns the WABA. The customer can then use the Business Manager to accept and confirm the request.

Confirmation associates the WABA with the destination solution, thereby granting permissions (already defined on the destination solution) to any Tech Providers who are part of it.

Note that if you own the WABA and are sharing it with your customer (the On-Behalf-Of ownership model, you can transfer ownership to your customer, and as part of the transfer process, designate the WABA as eligible for the destination solution by including the solution ID in the post body. The customer can then either confirm or reject the access request using Embedded Signup or the Business Manager.

If you're unsure of the WABA's ownership model, request the ownership_type field on the WABA ID. A value of ON_BEHALF_OF indicates you own the WABA, while CLIENT_OWNED indicates that your business customer owns the WABA.

Requirements

• The WABA must have been onboarded by you.
• The WABA cannot already be part of an existing active solution.
• The destination solution must be in an active state.

Step 1: Designate the WABA as solution eligible

Request

curl 'https://graph.facebook.com/<API_VERSION>/<WABA_ID>/set_solution_migration_intent' \
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer <BUSINESS_TOKEN>' \
-d '
{
  "solution_id": "<DESTINATION_MULTI-PARTNER_SOLUTION_ID>"
}'

Response

Upon success:

{
  "id": "<MIGRATION_INTENT_ID>"
}

In addition, a confirmation request will be sent to the business customer who owns the WABA.

Step 2: Instruct the customer to confirm

Instruct your business customer to use the Meta Business Suite to accept and confirm the solution partner access request.

You can send the customer the following instructions:

Note that if your customer does not complete this step within 90 days, acceptance and confirmation will happen automatically.