This guide helps you get acquainted with the different errors that may arise as you embed the signup flow in your website or client portal.
Error (Click the arrow for suggested solutions) | Description |
---|---|
An error occurred while processing this request. Please try again later. | Business account creation could have failed due to various reasons, please contact Support for further assistance. |
You have reached the limit for the number of Businesses you can create at this time. | There is a limit to the number of Business Accounts that you can create. |
Your Facebook account is too new to create a business account. Try again in an hour. | New Facebook accounts have to wait for some time to create a Business Manager account. |
We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later. | Your Facebook account was flagged because of suspicious behavior. |
You're no longer allowed to use Facebook Products to advertise. You can't run ads, manage advertising assets or create new ad or business accounts. | You are unable to create new Business Manager accounts due to previous suspicious behavior. |
Your payment account is disabled | Your payment account was disabled due to previous suspicious behavior. |
A User Can Only Create One Business User At One Time | You can only create a single Business Account within a given time period. |
The name you chose for your business isn’t valid. Consider using xxx. | Invalid business name. |
Error (Click the arrow for suggested solutions) | Description |
---|---|
Cannot Edit Verified Name: Name verification already in progress. | Edit name is not allowed when name verification already in progress. |
User does not have permission to create WhatsApp Business Accounts. | You do not have the Admin level permission needed to create WhatsApp Business Accounts under the Business Account you selected. |
You can only create a limited number WhatsApp Business Accounts before your business and WhatsApp account verification is complete. You can create additional accounts after you are verified. | You tried to create multiple WhatsApp Business Accounts under an unverified business. |
We can't verify the Meta Business Account that you selected. Go back to the previous screen to select a different account, or go to Meta Business Manager for support. | The Meta Business Account selected doesn't comply by our policies to use the WhatsApp Business Platform and couldn't verified. |
Something has gone wrong. You will need to contact support and try again. | This could be an intermittent issue on WhatsApp. |
Error (Click the arrow for suggested solutions) | Description |
---|---|
Phone Number has been blocked. Please check alert prompt in WhatsApp Manager Overview or follow instructions in Business Support Home. | If a phone number is blocked by WhatsApp it cannot be added to a WABA. |
You have already linked the maximum number of phone numbers allowed for this Business Account. Delete a phone number to continue or request additional numbers. Learn more. | We currently impose phone number limit across all WhatsApp Business Account creation. Please refer to Register Phone Number for more info about these limits. |
This phone number already exists in your list of phone numbers. | You are trying to add a phone number that already exists in your WhatsApp Business Account. |
This number is registered to an existing WhatsApp account. To use this number, disconnect it from the existing account. Then, return to this page and re-enter the number. Note: It may take up to 3 minutes for the number to become available. | The phone number was already registered on our platform (i.e., WhatsApp Messenger, WhatsApp Business App or Whatsapp Business API). |
Your verified name violates WhatsApp guidelines. Please edit your verified name and try again. | The name used for the phone number's business profile does not meet our guidelines. |
Something has gone wrong. You will need to contact support and try again. | There was a problem in creating the phone number's Business Profile. |
Error (Click the arrow for suggested solutions) | Description |
---|---|
Phone number ownership is already verified. | This phone number has already been verified. |
Code couldn't be verified: You tried to register this number too many times. Try again later. | WhatsApp Business APIs only allow a limited number of phone number OTP verification attempts. |
Your phone number doesn't appear to be valid. Please double check it, or try again after 5 minutes. | An incorrect phone number was entered or we do not support numbers of this format. |
You have guessed too many times. | To block spam, the system only allows a limited number of verification attempts. |
There was an error verifying this phone number. Please try again later. | There was a problem with the verification code. |
You have requested your code too many times. | To block spam, the system only allows a limited number of verification tries. |