Error Codes

2388001 - Please confirm ownership of this phone number.

Certificate can be downloaded only after confirming ownership of a phone number that is being migrated.

In order to download the certificate and proceed with registration, request for a registration code and verify it. Learn more.

2388012 - This phone number already exists in your list of phone numbers.

The phone number you are trying to migrate is already present in your WhatsApp account.

Try again with a phone number that is not already present in your WhatsApp account.

2388103 - Your WhatsApp account does not have a payment account.

Your WhatsApp account must have an active credit line in order to send messages after migration.

Set up a credit line for your WhatsApp account, or share your credit line. Learn more.

2388103 - The WhatsApp account that this phone number is registered with is not set up correctly.

The source WhatsApp Business Account must be approved, and its "messaging on behalf of" must be approved.

Work with the business that owns the source WhatsApp Business Account to set up the account correctly or to deactivate it, and then retry migration. Learn more.

2388103 - Your WhatsApp account’s "Messaging For" request must be approved

The destination WhatsApp Business Account "Messaging For" request must be approved by the client.

Ask your client to accept your "Messaging For" request. Learn more.

2388103 - There was an error migrating this phone number.

Something went wrong when trying to migrate your phone number.

Try again after some time. If that doesn’t work, contact support. Learn more.

2494100 - Account is in maintenance mode.

The business phone number is in maintenance mode.

Try again in a few minutes.