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Sending Authentication Message Templates with One-Time Password Buttons

Follow these steps to send an authentication message with a one-time password button to a user who has requested one.

Step 1: Make POST Request to /messages

POST /v1/messages
{
    "to": "recipient_wa_id",
    "type": "template",
    "template": {
        "namespace": "your-namespace",
        "name": "your-template-name",
        "language": {
            "code": "your-language-and-locale-code",
            "policy": "deterministic"
        },
        "components": [
            {
                "type": "body",
                "parameters": [
                    {
                        "type": "text",
                        "text": "user-otp-code"
                    }
                ]
            },
            {
                "type": "button",
                "sub_type": "url",
                "index": 0,
                "parameters": [
                    {
                        "type": "text",
                        "text": "user-otp-code"
                    }
                ]
            }
        ]
    }
}

Parameters

  • Assign the user's one-time password or verification code to the text property (parameters.text) of both objects in the components array.

Step 2: Check the API Response

A successful response includes a messages object with an id.

{
  "messages": [{
    "id": "gBEGkYiEB1VXAglK1ZEqA1YKPrU"
  }]
}

An unsuccessful response contains an error object with an error string, error code and other information.

If a template is sent to an account that is incapable of receiving the template, the 1026 (ReceiverIncapable) error will be sent in the error object to the configured Webhook server.

See Error and Status Codes for more information on errors.

Legacy authentication templates

Attempting to send legacy authentication templates (templates without one-time password buttons) will return error code 1009 if variable values exceed 15 characters or contain links or emojis, or the template body component contains a link. Instead, create and use an authentication template that has a one-time password button.