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User Management for Hosted Accounts
Users on hosted accounts can have one of the three roles/permissions described below:
Admin | Admin users can manage all users and permissions for their account, add, remove and update pixels, and view all applications associated with their account. |
Standard | Standard users can make changes to their assigned pixels, including pixel settings. |
View Only | View only users can view pixels and associated data, and some applications, but cannot make changes. |
Every account must have at least one admin user added when the account is created. You can then add standard or view only users, or run the account with only an admin user.
The account administrator can manage the account users from the Users menu under Account settings.
Add a New User to an Account
To add a new user to an account, click on Invite a new user, provide the user email, select the desired role/permission and click Continue.
If the host's SMTP is configured, an invitation link will be sent to the user email address provided. An invitation link is also available to copy and send to the future host user.
If SMTP is not configured, copy the link generated and send it to the user to accept the invitation and create their host account. Finalize by clicking on Done.
If the Invitation link for a user is lost, create a new one by clicking on the Edit button next to the user's email and then click Generate invite link.
Click Copy link and send the invitation link to the new user.
Change a User's Permissions in a Hosted Account
To change a user's role and permissions, click the Edit button for that user, then click on Edit in the Access section. Choose one of the three roles (Admin, Standard or View only) and confirm by clicking on Save Change.
Reset a User's Password
To reset a user's password, start by clicking on the Edit button for that user.
Click the Reset button in the Password section. Copy the link generated and send it to the user to reset their password
Remove a User from an Account
To remove a user from the account, click on the Edit button of that user and then select Revoke:
Delete an Account
An account admin or standard user can delete an account by following these steps.
The host users will be able to see and, if they have admin permissions, manage the users of the accounts that have delegated user management. The accounts that have delegated user management to the host will appear in the drop-down selector.
This setting is automatically turned on for managed accounts upon their creation. Turn this setting OFF to turn an account into an unmanaged account.