Cross-Channel Conversion Optimization

Cross-channel conversion optimization enables you to optimize conversions for both website and app within a single campaign. Selecting a website and app as the places you want conversions to happen captures more data, which may help lower cost per action (CPA) and lead to an increase in conversions.

Here are the top value drivers that resonate with advertisers:

• Simplicity — Instead of managing multiple campaigns, optimize for website and app within a single campaign
• More conversions — With more data captured, the chances of showing ads to people who'll convert increases
• Cost-efficiency — Reach the most people at a lower cost

Get Started

Cross-channel conversion optimization enhances conversions from both your website and app (iOS+ Android) in a single campaign. If an impression leads to a website conversion or an in-app conversion, or both, the product counts all the conversions as optimized events.

Restrictions

Objective

Cross-channel conversion optimization only supports the CONVERSIONS objective.

Events

Cross-channel conversion optimization supports the following events:

• PURCHASE
• COMPLETE_REGISTRATION
• ADD_PAYMENT_INFO
• ADD_TO_CART
• INITIATED_CHECKOUT
• SEARCH
• CONTENT_VIEW
• LEAD
• ADD_TO_WISHLIST
• SUBSCRIBE 1
• START_TRIAL 1

Bid Strategy

With or without campaign budget optimization (CBO), cross-channel conversion optimization only supports these bid strategies:

• LOWEST_COST_WITHOUT_CAP
• LOWEST_COST_WITH_BID_CAP

Placements

Cross-channel conversion optimization is available for all Instagram and Facebook placements, including Automatic Placements. Exceptions: Audience Network, Messenger, Facebook Instant Article, and Placement Asset Customization.

Ad Set

Optimize the delivery of your ads based on an offsite conversions goal, such as OFFSITE_CONVERSIONS, if you configure your pixel to send offsite conversions.

To use cross-channel conversion optimization, set the following fields to their respective values:

• Optimization goal > Set to OFFSITE_CONVERSIONS.
• Bid strategy > See Bid Strategy.
• Billing event > Set to IMPRESSIONS.

Omnichannel Object

We’ve introduced a new field, omnichannel_object, in the Ad Set.

For omnichannel object validation:

• All custom_event_type fields in the app and pixel must be of the same event.
• Both app SDK and pixel are required.
• Current ad accounts must have access to all app- and pixel-promoted objects.

Example

{ 
     daily_budget: 20000, 
     optimization_goal: CONVERSIONS,
     promoted_object: {
         omnichannel_object: { 
             app: [ 
                 { 
                     application_id: ,
                     custom_event_type: PURCHASE,
                     object_store_urls: [
                         "https://play.google.com/store/apps/details?id=com.facebook.ka"
                         "https://apps.apple.com/us/app/facebook/id284882215",
                     ],
                 },
             ],
             pixel:  [
                 {
                     pixel_id,
                     custom_event_type: PURCHASE
                 },
             ],
         }
     }
}

Ad

You can select the desired destination where advertisers want users to land when they click their ad — from a desktop or app. Advertisers are required to insert the corresponding links — website, iOS app deep link, or Android app deep link given the chosen destination option. Learn more about product deep links.

{
   "creative": {
      "name": "",
      "applink_treatment": ""
      "object_story_spec": ,
      "omnichannel_link_spec":
   }
}

For ad validation:

• The tracking spec's (tracking_specs)pixel_id and application_id must be consistent with those in promoted_object.
• tracking_specs must include these specs:

{
       "action.type": ["offsite_conversion"],
       "fb_pixel": [pixel_id]
}

{
       "action.type": ["mobile_app_install"],
       "application": [application_id]
}

{
       "action.type": ["app_custom_event"],
       "application": [application_id]
}

Example

{
     "name": "sample ad"
     "adset_id": "6170648652866",
     "creative": {
         "creative_id": creative_id,
    }
    "status": "PAUSED",
    "tracking_specs": [
        {
            "action.type": ["offsite_conversion"],
            "fb_pixel": [pixel_id]
        }
        {
            "action.type": ["mobile_app_install"],
            "application": [application_id]
        }
        {
            "action.type": ["app_custom_event"],
            "application": [application_id]
        }
    ]
}

Creative

Omnichannel Link Specifications

We've introduced a new field, omnichannel_link_spec, in Creative.

Platform Specifications

Example

{
  "applink_treatment": "deeplink_with_web_fallback",
  "omnichannel_link_spec": {
      "web": {
        "url": web_url
      },
      "app": {
        "application_id": application_id,
        "platform_specs": {
          "android": {
            "url": android_deeplink
          }, 
          "ios": {
            "url": ios_deeplink
          }
        }
      }
   },
  "object_story_spec": {
    "instagram_actor_id": "",
    "page_id": "",
    "link_data": {
      "call_to_action": {
        "type": "LEARN_MORE",
      },
      "link": web_url,
      "message": "Purchase now!",
      "name": "Sample creative"
    }
  },
  "object_type": "SHARE"
}