To keep the Meta platform and community safe, and in accordance with our Platform Terms, we periodically review apps for compliance by evaluating how your app is using its current Developer Products including permissions and features, the user experience and data use, among others. Oftentimes, these reviews occur behind the scenes and no action is required.
There are instances where a reviewer will reach out to the app contact email on file and request information which help us understand how users log into your app, how your app uses its current permissions and how to test each of your app’s integration with Meta developer products.For example, we may at times ask that you upload a screencast of your app similar to App Review. This is designed to help us experience your app as an end user.
These reviews could occur at any time. To ensure you receive notifications of these requirements, here are a few settings to check:
If you receive a request for more information regarding your app from a reviewer, please respond to the developer alert (received through developers.facebook.com) or email as soon as possible to prevent any disruptions to your app.
If you require additional time to address - a violation with a warning period, please request an extension through the dedicated call-to-action (“CTA”) per alert. Note that the requesting an extension is done through a button at the alert-level.
For developers providing information close to or on the date of the deadline, we recommend requesting for an extension first; and then submit evidence for review as soon as possible. Doing so will minimize disruption to the app while allowing receipt of the evidence and the appropriate reviews to be performed.