Message Templates

Message templates offer a way for you to offer a richer in-conversation experience than standard text messages by integrating buttons, images, lists, and more alongside text a single message. Templates can be use for many purposes, such as displaying product information, asking the message recipient to choose from a pre-determined set of options, and showing search results.

Available Templates

The following templates are available for sending structured messages:

Request URI

https://graph.facebook.com/v21.0/me/messages?access_token=<PAGE_ACCESS_TOKEN>

Example Request

curl -X POST -H "Content-Type: application/json" -d '{
  "recipient":{
    "id":"<PSID>"
  },
  "message":{
    "attachment":{
      "type":"template",
      "payload":{
        "template_type":"generic",
        "elements":[
           {
            "title":"Welcome!",
            "image_url":"https://petersfancybrownhats.com/company_image.png",
            "subtitle":"We have the right hat for everyone.",
            "default_action": {
              "type": "web_url",
              "url": "https://petersfancybrownhats.com/view?item=103",
              "messenger_extensions": false,
              "webview_height_ratio": "tall",
              "fallback_url": "https://petersfancybrownhats.com/"
            },
            "buttons":[
              {
                "type":"web_url",
                "url":"https://petersfancybrownhats.com",
                "title":"View Website"
              },{
                "type":"postback",
                "title":"Start Chatting",
                "payload":"DEVELOPER_DEFINED_PAYLOAD"
              }              
            ]      
          }
        ]
      }
    }
  }
}' "https://graph.facebook.com/v2.6/me/messages?access_token=<PAGE_ACCESS_TOKEN>"

Example Response

{
  "recipient_id": "1254477777772919",
  "message_id": "AG5Hz2Uq7tuwNEhXfYYKj8mJEM_QPpz5jdCK48PnKAjSdjfipqxqMvK8ma6AC8fplwlqLP_5cgXIbu7I3rBN0P"
}  

Properties

recipient

Descrição do destinatário da mensagem. Todas as solicitações devem incluir id, phone_number ou user_ref.

PropriedadeTipoDescrição

recipient.id

Cadeia de caracteres

PSID, phone_number ou user_ref do destinatário da mensagem.

recipient.phone_number

Cadeia de caracteres

Opcional. Número de telefone do destinatário no formato +1(212)555-2368.


Seu bot deve ser aprovado para correspondência de clientes para enviar mensagens dessa maneira.

recipient.user_ref

Cadeia de caracteres

Opcional.user_ref do plugin da caixa de seleção.

recipient.name

Objeto

Opcional. Usado somente se phone_number for definido. Define o nome da pessoa no formato:


{"first_name":"John", "last_name":"Doe"}

O fornecimento de um nome aumenta as chances de uma correspondência bem-sucedida.

message

Description of the message to be sent.
Property Type Description

message.attachment

Object

An object describing attachments to the message.

message.attachment

Property Type Description

type

String

Value must be template

payload

Object

payload do modelo.

message.attachment.payload

Property Type Description

template_type

String

Value indicating the template type generic, button, media, receipt, etc

...

Mixed

The rest of message.attachment.payload properties depend on the template type. See Available templates.