Audience Network Integration Checklist and Ads Request Error Codes

See the following sections:

Audience Network Ads Integration Checklist
Check for Error Codes of Production Ads Requests

Audience Network Ads Integration Checklist

Install and log in to the Facebook app in your test device.
Add people who are testing your Audience Network ads to your account in Business Manager.
Make sure you initialize the ad instance with the placement ID created from your Business Manager. Refer to Getting Started step.
Check if Audience Network production ads were requested successfully by your app. Use Audience Network Error Codes for diagnosis.
Check if ads are fully visible and clear to users of your app.
Check the user experience of your ads integration using testing ads. Make sure the test ad code snippet is removed before launching to the app store. Otherwise, your production app will only show test ads.

Error Codes of Production Ads Requests

When testing your implementation of the Meta Audience Network, you may experience one of several possible error codes when making a request. These error codes are described below.

`1000 - Network Error`

Server Response	SDK Documentation
`Code=1000 “Network Error"`	`Error 1000 - Network Error`. The Audience Network SDK could not reach facebook.com (http://facebook.com/) Your application should attempt to make another request until the network can be reached. We recommend making incremental requests until a connection is reestablished or you declare a timeout.

`1001 - No Fill`

This is a common error seen while testing, and relates to a "No Fill" response; the most common reason for this is the user is not logged in to the Facebook App when testing your mobile app or not logged in to the Facebook mobile website when testing your mobile website.

Server Response SDK Documentation

Server Response	SDK Documentation
`Code=1001 “No Fill”`	`Error 1001 - No Fill`. May be due to a number of reasons including: User not logged into Native Facebook App on Mobile Device You have informed Facebook through the `setAdvertiserTrackingEnabled` flag to not deliver personalized ads via Audience Network. The person did not give permission for Facebook to use their activity, that other apps and websites send to Facebook, to personalize the ads Facebook delivers to that person. The current user does not have any Ad Inventory that could fill the request. Your testing device must have the native Facebook application installed. Your application should attempt to make another request after 30 seconds.

Code=1001 “No Fill”

Error 1001 - No Fill. May be due to a number of reasons including:
User not logged into Native Facebook App on Mobile Device
You have informed Facebook through the setAdvertiserTrackingEnabled flag to not deliver personalized ads via Audience Network.
The person did not give permission for Facebook to use their activity, that other apps and websites send to Facebook, to personalize the ads Facebook delivers to that person.
The current user does not have any Ad Inventory that could fill the request.
Your testing device must have the native Facebook application installed.
Your application should attempt to make another request after 30 seconds.

`1002 - Ad Load Too Frequently`

Server Response	SDK Documentation
`Code=1002 “Load Too Frequently”`	Ad Requests are based on a combination of: Device ID Placement ID Display Format (Banner, Interstitial, Native) Your application should attempt to make another request after 30 minutes. We also suggest adjusting your Refresh Rate or Request Rate.

`1011 - Display Format Mismatch`

Server Response	SDK Documentation
`Code=1011 “Display Format Mismatch”`	`Error 1011 - Display Format Mismatch` due to: The display format in the ad request does not match the display format specified for this placement. Each placement can only be used with a single display format. You can create multiple placements in order to use different display formats.

`1012 - Unsupported SDK Version for New Apps`

Server Response	SDK Documentation
`Code=1012`	The SDK version in the ad request is no longer supported for new apps. Please upgrade to one of the latest versions of the SDK.

`1203 - Not An App Admin, Developer or Tester`

Server Response SDK Documentation

Server Response	SDK Documentation
`Code=1203 “Not An App Admin, Developer or Tester”`	Initial request from a bundle must come from an App Admin, Developer or Tester. See the Audience Network Request Debugger Tool for more info.

Code=1203 “Not An App Admin, Developer or Tester”

Initial request from a bundle must come from an App Admin, Developer or Tester.

See the Audience Network Request Debugger Tool for more info.

`2000 - Server Error`

Server Response SDK Documentation

Server Response	SDK Documentation
`Code=2000 “Server Error"`	`Error 2000 - Server Error`. Possibly due to: Invalid Placement ID - Each Placement and Type has a Unique ID Unsupported or Outdated version of the SDK - please download the latest version or update your Pod if using Cocoa Pods Improper call/usage of the loadAd method. We suggest placing breakpoints on loadAd and any associated methods/callbacks Your application should attempt to make another request after 30 seconds.

Code=2000 “Server Error"

Error 2000 - Server Error. Possibly due to:
Invalid Placement ID - Each Placement and Type has a Unique ID
Unsupported or Outdated version of the SDK - please download the latest version or update your Pod if using Cocoa Pods
Improper call/usage of the loadAd method. We suggest placing breakpoints on loadAd and any associated methods/callbacks
Your application should attempt to make another request after 30 seconds.

`2001 - Internal Error`

Server Response	SDK Documentation
`Code=2001 “Internal Error”`	`Error 2001 - Internal Error`. The Audience Network SDK was unable to process a response from facebook.com Your application should attempt to make another request after 30 seconds. If this happens consistently, please file a bug report with us.