Messenger Platform Sample Submission

Let's say you have a Facebook Page for your party planning business. You want to allow people to interactively ask questions so you can help them plan their parties, so you create a Messenger app (using the Messenger Platform connected to the Page. The app provides automated replies in response to messages. This example Messenger app needs the pages_messaging permission.

We assume that you've read the permission's description, our Facebook Platform Terms, Developer Policies, and you have verified that your app uses data in an approved manner. Your app is now ready for public release, so you begin the App Review process.

Before You Start

Before you begin your App Review submission, you fulfill the requirements and perform the preliminary steps in Submitting Your Messenger Bot.

Adding Permissions

You sign into your app dashboard, click App Review, then click Permissions and Features.

Your app needs the pages_messaging permission, so you use the search field to locate and add it to your submission.

Describing Data Usage

Now you explain how you will use the data that the pages_messaging permission allows your app to access. You click Requests, then the continue icon in the Tell us how you'll use pages_messaging row.

Provide a general description of what your app does, explaining how the pages_messaging permission will provide value to your app users.

You enter the following description in the Tell Us Why You Are Requesting pages_messaging section:

"Open my Messenger bot by clicking the "Chat Now" button on my party planning company's Page. This app provides helpful, personalized information for people trying to plan parties. It uses the Messenger Quick Reply mechanism to ask for the user's location so we can give useful information about nearby party venues and similar questions. In our in-person interactions with customers, we have found what works best is building a personal relationship. Birthdays and other celebrations are very personal events. Customers will appreciate having the Party Chat Bot added to our Page so we can approximate this in-person relationship as closely as possible. To test the Amazon link in the chat, use test_user with password 1234."

Provide any instructions that we will need to thoroughly test your Messenger app, including instructions for how to start the app in the Test and reproduce the functionality of your integration section. A tester will need to log in to an Amazon account during the chat, so you also provide login credentials we can use.

Since your bot provides automated responses, the App Review submission needs to provide messages and responses that we can use to test the bot. List the messages that the tester can send to the bot, and list example responses that the bot sends back.

Uploading a Screen Recording

In the Tell Us Why You Are Requesting user_photos section, you upload a short, 1-minute screen recording of a user signing into your app, and sending and recieving messages.

You upload the following screen recording and click Save.

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Submit

You've supplied everything we need to verify that your app uses the pages_messaging permission in an approved manner, so you click Submit For Review.