Error Codes
Video Publishing Errors
Session Initialization Phase
| Error Subcode | Error Type | Description | Recommendations |
|---|---|---|---|
|
| There was a problem uploading your video file. Please try again with another file. | Retry several times and report bug if this still doesn't work. |
|
| No Permission to Upload Video: You don't have permission to upload a video here. | Get valid access token. See Access Tokens |
|
| The video you tried to upload is too large. The maximum size for a video is 2 GB. Please try again with a smaller file. | Upload with small file or talk to Facebook for capacity |
|
| The video you tried to upload is too small. The minimum size for a video is 1 KB. Please try again with a larger file. | Make sure your file is not empty. |
Upload Phase
| Error Code | Error Message | Recommendations |
|---|---|---|
| Video Upload Timeout. Your video upload timed out before it could be completed. This is probably because of a slow network connection or because the video is too large. Please try again. | Fix issues then retry upload. |
| There was a problem uploading your video. Please try uploading it again. | Retry upload. |
| There was a problem uploading your video. Please try uploading it again. | Returned when the server receives an invalid start offset from the client. Try to parse the |
| There was a problem uploading your video. Please try uploading it again. | Typically caused by connection issue, which causes server to receive partial file. Need to retry. |
| No Video Selected. Please select the video you want to upload. | Need to include a file name in the parameter |
| No Permission to Edit Video. You lack permission to edit this video. | Need to include a file name in the parameter |
| No Video Detected. It looks like you are uploading a file that is not a video. Please try uploading a supported format. See Graph API Reference, Supported Formats | Provide supported format |
| There was a problem uploading your video. Please try uploading it again. | The upload video does not match the size. For example, someone start an upload session to upload 1MB file, but uploads more than 1MB data. |
| No Video Detected. It looks like you are uploading a file that is not a video. Please try uploading a supported format. See Graph API Reference, Supported Formats | Provide supported format |
| Video Too Short: The video you tried to upload is too short. The minimum length for a video is 1 second. Please upload a longer video. | Provide video of minimum duration |
| Video Too Long. The video you tried to upload is too long. The maximum length for a video is 40 minutes. Please upload a shorter video. | Provide video under maximum duration |
| Video Upload Problem: There was a problem uploading your video. Please try again. | Retry upload |
| Error Uploading Video: There was a problem uploading your video. Please try uploading it again. | Retry upload |
| Video Too Small: The video you tried to upload is too small. The minimum size for a video is 1 KB. Please try again with a larger file. | Provide minimum sized video |
| Video Too Large: The video you tried to upload is too large. The maximum size for a video is 2 GB. Please try again with a smaller file. | Provide video less than maximum allowed size. |
| Unsupported Video Format: The video you try to upload is in a format that is not supported. Please try again with a video in a supported format, see Graph API Reference, Supported Formats. | Provide supported format. |
End Session Phase
| Error Code | Error Message | Recommendation |
|---|---|---|
| Cannot Add Tag: You do not have permission to add this tag. | |
| Too Many User Tags: Sorry, we can not save your tag because this video has already been tagged with the maximum number of people allowed. Please see the FAQ page on Tagging. | Limit allowed tags. |
| Error Storing or Editing Video: There was an error storing or editing your video. Please try again. | Retry post. |
| Already Tagged: The specified user or page is already tagged in this video. | |
| User-provided request parameters do not match the types specified in | |
| The date provided is earlier than the one for User birthday. | Check and verify the date is correct then retry the post |
| Error Uploading Video: There was a problem uploading your video. Please try uploading it again. | Check that you do not use an expired upload session id. |
| Invalid Date, | Change to a later date. |
Slideshow Publishing Errors
| ErrorCode | Error Message | Recommendation |
|---|---|---|
| You cannot upload both video and images at the same time. | Retry with photos only. |
| The images you tried to upload are not enough. The minimum number of images for creating a video is 3. | Retry with more images |
| The images you tried to upload are too many. The maximum number of images for creating a video is 7. | Retry with fewer images. |
| Unable to fetch image file from URL. | Retry with valid image url. |
| The image file you selected is in a format gif that we don't support. | Remove the unsupported image and retry. |