iOS 14 Error Code Reference

A reference for Facebook iOS 14 Error Codes for Marketing API.

Error CodeError MessageAffected Endpoints

1870125

You can't use app activity Custom Audiences for inclusion in Ads Creation/Editing on an iOS 14 campaign because of changes in iOS 14 that affect your ability to detect actions on mobile devices. Learn More.

POST /act_{ad-account-id}/adsets

POST /{adset-id}

1870141

You can't use app connections for iOS 14 campaigns because of changes in iOS 14.5 that affect your ability to detect actions on mobile devices. Learn More.

POST /act_{ad-account-id}/adsets

POST /{adset-id}

2446632

iOS 14 campaigns can only promote iOS apps. Select an iOS app or choose a different campaign type. Learn more.

POST /act_{ad-account-id}/campaigns

2446685

You don't have permission to run an app installs campaign for this app. Ask the app owner for permission or choose a different app. Learn more.

POST /act_{ad-account-id}/campaigns

2446686

For iOS14 Campaigns, we limit the number of ad accounts that can promote a given Application. This error message will show up when another ad account is already promoting the application. Learn more.

POST /act_{ad-account-id}/campaigns

2446692

You can't create a new campaign with this iTunes app ID since it's already being used. Learn more.

POST /act_{ad-account-id}/campaigns

2446693

To create an iOS 14 campaign, make sure your app has upgraded to version 8.0 or later of the Facebook SDK. Learn more.

POST /act_{ad-account-id}/adsets

POST /act_{ad-account-id}/campaigns

2446694

To create an iOS 14 campaign, make sure your app has upgraded to version {min_version} or later of the third party mobile measurement partner SDK. Learn more.

POST /act_{ad-account-id}/adsets

POST /act_{ad-account-id}/campaigns

2446695

Your app is sending events via server to server and does not send SKAdNetwork events automatically. Go to Events Manager to confirm you have the SKAdNetwork API set up for your app. Learn more.

POST /act_{ad-account-id}/adsets

POST /act_{ad-account-id}/campaigns

2446697

Ad account {ad-account-id} is already promoting this app. Learn more.

POST /act_{ad-account-id}/campaigns

2446698

Once you publish an iOS 14 campaign, you can't change the campaign type. Learn more.

POST /act_{ad-account-id}/campaigns

2446699

To run this iOS 14 campaign, you need to provide an iTunes URL. Learn more.

POST /act_{ad-account-id}/campaigns

2446700

To run this iOS 14 campaign, you need to provide an iTunes app ID. Learn more.

POST /act_{ad-account-id}/campaigns

2490208

The same optimization for ad delivery is required for all ad sets in an iOS 14 campaign. Make sure all ad sets within a campaign are using the same optimization for ad delivery. Learn more.

POST /act_{ad-account-id}/ads

2490216

Target cost is not available for iOS 14 ad campaigns. Select another bid strategy to optimize your campaign. Learn more.

POST /act_{ad-account-id}/adsets

POST /act_{ad-account-id}/campaigns

2490217

You can’t select app installs as your billing event and ad delivery optimization. Choose a different optimization or billing event. Learn more.

POST /act_{ad-account-id}/adsets

2490238

You reached your limit of 5 ad sets for this iOS 14 campaign. If you want to run a new ad set, you'll have to delete an existing one. Learn more.

POST /act_{ad-account-id}/adsets

2490239

The app you chose to promote for this ad set is not the same as the app you chose to promote for your campaign. Make sure you're promoting the same app for both the campaign and all its ad sets. Learn more.

POST /act_{ad-account-id}/adsets

2490246

All iOS 14 campaigns must be app installs campaigns. Select app installs as your campaign objective. Learn more.

POST /act_{ad-account-id}/adsets

2490247

Your ad account doesn't have permission to create an iOS 14 campaign yet, but it will soon. Learn more.

POST /act_{ad-account-id}/adsets

2490249

iOS 14.0 is the earliest version of iOS for an iOS 14 campaign. Select iOS 14.0 or later to continue. Learn more.

POST /act_{ad-account-id}/adsets

2490250

To run this iOS 14 campaign, you need to provide an iTunes app ID and URL. Learn more.

POST /act_{ad-account-id}/adsets

2490252

If you want to use cost cap/minimum ROAS as a bid strategy, you need to schedule a campaign at least {duration} days long. Learn more.

POST /act_{ad-account-id}/adsets

2490253

iOS {max-version} is the latest version of iOS for this campaign type. Select iOS {max-version} or earlier to continue. Learn more.

POST /act_{ad-account-id}/adsets

2490255

With your current settings, your campaign won't reach people using devices on iOS 14. To run an app installs campaign to reach people using devices on iOS 14, change your buying type to auction at the campaign level. Learn more.

POST /act_{ad-account-id}/campaigns

2490256

iOS 14 campaigns don't support link clicks optimization. To run this iOS 14 campaign, change your optimization to app installs, app events or value. Learn more.

POST /act_{ad-account-id}/adsets

3285004

To choose value as the optimization for ad delivery, you need to turn on the value set in Events Manager first. Learn more.

POST /act_{ad-account-id}/adsets

3285005

To choose app events as the optimization for ad delivery, you need to set up app events in Events Manager first. Learn more.

POST /act_{ad-account-id}/adsets

3285006

The event you selected is not set up as one of your available conversion events. Choose another event or update your selection in Events Manager. Learn more.

POST /act_{ad-account-id}/adsets

3285007

We're still working on supporting iOS 14 campaigns for apps using a third party mobile measurement partner. Check with your partner app for updates. Learn more.

POST /act_{ad-account-id}/adsets

POST /act_{ad-account-id}/campaigns

3285008

As a result of Apple’s new iOS 14 policy requirements, deferred deep links aren't available for this ad. Learn more.

POST /act_{ad-account-id}/ads

3285009

The same event optimization is required for all ad sets in an iOS 14 campaign. Make sure all ad sets within a campaign are using the same event optimization. Learn more.

POST /act_{ad-account-id}/adsets

3285010

Before creating an iOS 14 campaign with this app ID, we need to verify app ownership. To request a review, contact Facebook Business Help Center through the following link: https://www.facebook.com/business/help/support. Learn more.

POST /act_{ad-account-id}/campaigns

3260002

All domains need to be associated with a pixel event pair and an ad. To publish this ad, either select a new domain for your ad or configure a pixel event pair for your domain in Events Manager. Learn more.

POST /{adgroup-id}

POST /act_{ad-account-id}/ads

3260007

This event isn't set up on a domain. To run this ad set, select a new event. If your ad set is already published, you need to duplicate it before selecting a new event. You can also configure your event settings in Events Manager. Learn more.

POST /act_{ad-account-id}/adsets

POST /adsets

3260008

Your ad was paused because you or someone managing your domains recently updated your conversion events. After the update, it takes 72 hours before this ad can run again. You can turn this ad on once the update is complete. Learn more.

POST /{adgroup-id}

POST /act_{ad-account-id}/ads