Partial Outageshare-external
Facebook App Restricted but I can't find how to access the app!
1

This is the email I got:

"WhenNow Login is restricted due to violations

The app WhenNow Login is in violation of Meta’s Platform Terms or Developer Policies and has been restricted, as described below. Platform Term 4.f: You will maintain publicly available links to your privacy policies in the privacy policy field in the settings of your App Dashboard, as well as in any App Store that allows you to do so, if applicable, and ensure the links remain current and up to date. Admins can view and respond to violations on the “Required actions” page by clicking on the link below. "

When I click the RESOLVE VIOLATIOIN button to resolve the violation, the app doesn't appear (so my developer and I created a new one yesterday).

The email went to [...], which isn't assigned to any of my facebook assets. I'm thinking that is the root of the problem. Facebook hasn't updated some table of user permissions.

This is sooo frustrating. Been trying to deal with this for 2 days.

Sue

Susan
Asked about 5 months ago