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Slow Response Time for Graph API Endpoint
2

Dear Facebook Support Team,

I hope this message finds you well.

I am writing to report an issue we are experiencing with the Graph API endpoint:

https://graph.facebook.com/v18.0/1458702381100752/conversations?platform=INSTAGRAM&access_token=xx

The response time for this API has been exceptionally slow, which is significantly affecting our application's performance and user experience. We have ensured that our network connectivity and server performance are optimal, and the issue seems to be isolated to this specific API endpoint.

We would appreciate it if your team could investigate this matter and provide a resolution at the earliest. If there are any optimizations or updates on our end that can help mitigate this issue, please do let us know.

Thank you for your attention to this matter.

Best regards,

Ngân Giang
질문함 약 5개월 전
Robson

We are having the same issue with graph.facebook.com/v18.0/?/events. Response time has increased about 5x since June 4th. From an average of 100ms to an average of 500ms. Thanks!

6월 12일 오전 11:09