My company portfolio has 2 WABAs, both have at least 2k conversarions per month (rated as high quality) and we need to add another one due to business purposes, but the ticket that you create to ask for an increase just says "Hi,
Thank you for reaching out regarding your phone number limits for your business account.
We must inform you that your account is not eligible for a manual increase at this limit. You may gradually increase your phone number limit through continued use of the platform. For more details on how these limits work, feel free to check out our documentation here - (https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/#registered-number-limits)." and there is no real reason why, and just creating another business portfolio for us it doesnt seem the right way to do it.
Did anyone ever get an answer for this? I'm in the same boat. It's so, so frustrating. The way Met is handling the WhatsApp chatbot platform I really think they're losing a golden opportunity to make this the alternative app store. They have not made it an open platform; there are far too many arbitrary restrictions, like this phone number limit. What is it supposed to help achieve? There's lack of support, like receiving automatic rejection with little explanation. This could be a great platform, especially for the developing world, where WhatsApp is their default web browser. But Meta's ineptitude is totally f**cking it up. What a shame!