Dear Meta for Developers Team,
I hope this message finds you well.
We submitted a review request on May 30th, and as of today, June 17th, it is still under review with no response. Due to this delay, our users have been unable to use Facebook login for more than half a month, resulting in account login issues and significant progress loss in our game. This has caused substantial inconvenience and frustration for our users, leading to severe impacts on our service.
Here is a detailed timeline of the events:
May 22nd: We received a rejection email stating: "We attempted to access the Privacy Policy URL provided during app submission and were unable to successfully load the page as it led to an invalid page." May 30th: We submitted a review request, but were informed that the URL was still invalid, and the issue was not resolved. May 30th: Based on the feedback, we updated the Privacy Policy link in the app dashboard, ensured its correctness, and resubmitted our appeal.
We urgently request the Meta for Developers team to expedite the review and processing of our appeal to restore the Facebook login functionality for our users and prevent further losses.
Thank you for your understanding and assistance. App ID: 574441784067342