Unable to migrate phone number when name_status is `"AVAILABLE_WITHOUT_REVIEW"`
1

Hello, fellow developers,

I'm currently facing a challenge with the WhatsApp Cloud API and would appreciate any guidance you can offer. I am attempting to migrate a phone number from one Cloud API BSP (Business Solution Provider) to another. The phone number targeted for migration has its name_status set to "AVAILABLE_WITHOUT_REVIEW".

Both the source and destination accounts are managed under the same Business Manager, which has verified status. Additionally, I've ensured that 2FA is disabled for the migrating phone number.

Despite these preparations, the migration process has repeatedly failed. Could anyone shed light on potential causes for this issue, or propose any additional steps I should consider to successfully complete the phone number migration? Is there a specific part of the API or a particular procedure that I might be overlooking? Furthermore, if anyone knows how to change the name_status to APPROVED, I would greatly value that knowledge.

Thank you very much in advance for any assistance you can provide!

Best regards,

王智永
Asked about a month ago