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WhatsApp Meta API while the number is also connected to a WhatsApp Partner
1

Hello, I have a question about whether it is possible to have the same phone number configured with WhatsApp Business in the following way:

WhatsApp Partner (Intercom): To provide customer service for any incoming messages. WhatsApp Meta API (App): To send WhatsApp messages to our clients (reminders, notifications, open conversations, etc.). Could the same number interact with both services? Would there be any conflict?

Thank you.

Juan Pablo
Enviada há cerca de 5 meses