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I'm making a post on an Instagram account using the collaborators option. The error I'm getting is:
type: OAuthException, code: 210, error_subcode: 2207066, message: User not visible, error_user_title: Unable to tag user in media [HTTP 400]
In the error documentation, there is no code 210 or subcode 2207066: https://developers.facebook.com/docs/instagram-api/reference/error-codes/?locale=pt_BR
I've already checked the account settings and everything has permission to be tagged/mentioned (as per attachment).
Has anyone ever received this error or know of any settings that can be done or undone on the account?
The account I'm trying to use as a collaborator is creator or business, so there shouldn't be any problems either.
I have the same problem.
The mentioned user is obviously public, cannot understand why it's showing this error
Same here. With the same account to collaborate, on Instagram it works, but not through the API. The API returns the error: ``` "error": { "message": "User not visible", "type": "OAuthException", "code": 210, "error_subcode": 2207066, "is_transient": false, "error_user_title": "Cannot Tag User on Media", "error_user_msg": "The user {username} cannot be tagged on this media.", "fbtrace_id": "Ao1a2P-uLv8kLYr-tmTymmM" }
I stumbled upon the same issue. I was able to figure out that it was due to the "age restriction" (18+) on the profile of the collab partner. The API seems to handle the age restriction the same way as it handles private profiles.
