Dear Support Team,

I am encountering a "500 Internal Server Error" when trying to download a media file via the WhatsApp Business API. I've tested this through Postman and experienced the same issue. This problem started occurring on August 1, 2024.

Could you please advise on whether there have been any recent changes to the API or if there are known issues related to media downloads? Your guidance would be greatly appreciated.

Thank you for your support.