We are experiencing a critical issue when using the Instagram Messenger Send API. After sending a message through the API, the Instagram native app crashes and becomes non-functional. This issue has been reported by several users but does not happen to everyone. We suspect that it might occur when a high volume of messages is sent through the API. This problem is severely impacting our client, Bayern Basketball.

Details:

Client Name: Bayern Basketball Instagram ID: 17841401509065036 Page ID: 122730266309 The issue occurs inconsistently, but several users have reported the app crashing immediately after receiving messages sent via the API. We believe this issue might be triggered when a large number of messages are sent at once or over a short period of time.

Reproduction Steps:

Use the Instagram Messenger Send API to send multiple messages to different users. Observe that for some users, the Instagram native app crashes and becomes unresponsive. Expected Behavior: The Instagram app should function normally, regardless of the number of messages sent through the API.

Actual Behavior: The Instagram app crashes immediately after the message is sent for some users and becomes non-functional.

Additional Information:

We are using the latest version of the Messenger Send API. The issue seems to be related to a high volume of messages sent through the API, though this is not confirmed. This issue is critical and impacts the usability of the app for our client and their customers. We would appreciate your urgent assistance in identifying the cause and providing a solution to this problem as soon as possible.

Thank you for your attention to this matter.