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Requirement regarding Platform Term 4.a - App or website missing publicly available privacy policy
3

Facebook has informed us that our application is not compliant. They have requested us to provide a link to the Privacy Policy before the login, which we currently do on the signup page.

We've examined the Facebook app for an example to understand their requirements, but we cannot find any links to their own Privacy Policy.

Attached is a screenshot of our ongoing conversation. We've asked for more details, but they keep repeating the same response without addressing our questions.

Has anyone else encountered this situation, and if so, how did you resolve it?

Sylvain
提问时间: 约 6 个月前
已选回答
1

We encountered the same problem, but we were blocked for violating clause 4.b.
FB responds to any changes in the privacy policy or additional questions with the same text.

Privacy policy of FB you can be read at https://www.facebook.com/privacy/policy/

5月24日 07:00
Andrew
1

Did you make sure your privacy policy URL is publicly available. Not sure what you mean by you "examined" the Facebook app "but we cannot find any links to their own Privacy Policy." though.

5月24日 07:27
Lars