Partial Outageshare-external
Sometimes we receive incorrect response when commenting
1

Hi,

When we comment through the api to Instagram, it comments successfully to the platform. However, we get this response from the API: { "error" : { "code" : 1, "message" : "An unknown error occurred" } }

If we make another comment to the same post an hour later, it all works fine again. But if we wait another 1 hour, then it stops working again.

This instability issue began roughly 2 days ago. Before this we didn't have any issue with commenting to Instagram through the API.

Can we perhaps get an update on this issue?

Note: It only happens to a few posts, not all.

Thank you.

Patrick
Asked about a month ago