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Hi everyone,
I'm working on a project using the Facebook Graph API, and I'm encountering an issue: the followers_count field is returning empty or null, even though it should contain the follower count.
Here’s what I’m using:
API endpoint: https://graph.facebook.com/v21.0/{id}?fields=followers_count Expected result: The number of followers for the given ID. Actual result: The followers_count field is empty or null. I’ve double-checked:
My access token and API version (v21.0) are valid. I’ve granted all required permissions, including those for pages_read_engagement and similar. There’s no mention of deprecation for this field in the documentation. Has anyone else faced this issue or knows what might be wrong? Any suggestions would be greatly appreciated!
Thanks in advance! 😊
same here
same
Same here
same
It seems to be fixed, it's working on my side.
Yes, we aslse experience this!
We're seeing the same. Data is not being returned for: 'followers_count' or 'follows_count'
For a query such asfields=business_discovery.username(example){username,ig_id,followers_count,follows_count}
Same here
Same here
Same Here
same here, we recovered the data from this morning 6 AM and it was not yet an issue at this time
same issue
It's fixed on my side.
got fixed today
Thursday, December 5, 2024 08:34 GMT looks like it started working again
same here
Same here
Same here
Same with us
Same here. Any workarounds?
Sameeeee
Same here!
Same here
Same here
Totally same, issue is critial
same here!
Same issue here.
Same issue with Instagram Graph API business discovery
Same issue on our side since the 3rd of December, and it also impact the Instagram Graph API business discovery.
Same here
same here
same here
The same with Instagram Graph API business discovery
I am experiencing the same issue. There is a similar bug report here: https://developers.facebook.com/support/bugs/590769030135984/
If you are experiencing the same issue, I recommend leaving a comment or subscribing to the bug report at the URL mentioned above.
Thanks for reporting the bug. Subscribed.