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Is it possible to reverse a transaction on PhonePe if the wrong number was entered when sending money from one wallet to another?
1

Yes, it's possible to reverse a transaction on PhonePe if the wrong number was entered, but conditions apply:

  1. Call PhonePe customer care (07001-585-966)
  2. Explain the issue and provide transaction ID

Immediate Refund (within 24 hours)

  1. If the wrong recipient hasn't accepted/withdrawn the money, PhonePe may refund the amount automatically.
  2. If the recipient hasn't linked their bank account, PhonePe may cancel the transaction.

Request Refund (within 7 days)

  1. Open PhonePe app
  2. Go to "Transaction History"
  3. Select the incorrect transaction
  4. Tap "Report Issue" or "Dispute Transaction"
  5. Choose "Wrong Number" or "Incorrect Recipient"
  6. Explain the issue and submit

PhonePe Support Assistance

  1. Call PhonePe customer care (080-68727374)
  2. Explain the issue and provide transaction ID

Conditions for Refund

  1. Recipient hasn't withdrawn/accepted the money
  2. Recipient's account isn't linked to a bank
  3. Transaction is within 7 days
  4. PhonePe verifies the issue

Refund Timeline

  1. Automatic refund: 24 hours
  2. Requested refund: 7-10 working days

Important

  1. PhonePe may charge a refund processing fee (if applicable)
  2. Refund will be credited to your PhonePe wallet

If PhonePe is unable to refund, you may need to contact the recipient to request a refund or file a complaint with the RBI's Banking Ombudsman.

Keep your transaction ID handy and remain patient during the process.

Would you like more information?

Deepika
Ditanyakan 22 jam yang lalu