Reciving webhook on old url, while added new webhook url
1

Please help to receive webhook on new webhook url, messages are going on old url. when i was testing susbscription find exept message all notification receiving.

Anurag
Asked about 2 months ago
Selected Answer
1

To resolve the issue of receiving webhooks on the new URL instead of the old one, follow these steps:

Update the Webhook URL: Ensure that your new webhook URL is correctly configured in your platform or service. Double-check the settings where the webhook URL is specified to ensure it’s pointing to the new endpoint.

Test Subscription: When testing, verify that the subscription or event is linked to the new URL, not the old one. Ensure that any cached settings or previous configurations are updated.

Check Notification Settings: Since you are receiving all notifications except for messages, ensure that the correct event triggers are enabled for message notifications on the new URL.

Clear Old Webhook Configurations: If the old URL is still active, it may be overriding the new one. Disable or remove the old webhook URL from any backend settings to avoid conflicts.

Verify with Logs: Check the webhook delivery logs to ensure that events are being sent to the new URL, and troubleshoot any errors or issues that may be causing missed messages.

Let me know if you need more specific help with the platform you're using!

November 8 at 6:15 AM
Muhammad
1

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November 10 at 2:04 AM
Thảo