Access token does not return all pages from /me/accounts
33

Hello,

When trying to fetch pages for one of our customers, not all connected pages ar returned when calling:

https://graph.facebook.com/v15.0/me/accounts

We have double checked and verified together with the user that they check all relevant pages in the permissions dialog when creating their user access token.

Pages missing from the API response:

108845254644026 SesstionId: https://developers.facebook.com/tools/explorer/1786900588087828/?session_id=926981661965215 Curl:https://anotepad.com/notes/3pgsqy8x

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Ditanyakan sekitar setahun yang lalu
Abs

Same issue here!

6 Mei pukul 03.04
Gorr

Same here.

6 Mei pukul 09.08
Jawaban yang Dipilih
0

Ojk can you explain me

23 Juli pukul 14.57
Babar
1

Looks like its resolved now

8 Mei pukul 05.16
Vipul
Babar

How to setup this method

23 Juli pukul 14.59
1

Okay

15 Juli pukul 04.06
Babar
3

We made it guys (getting attention from Meta), it's an outage and hope it get fixed soon: https://metastatus.com/graph-api

8 Mei pukul 01.38
Kong
Vipul

Hope so

8 Mei pukul 02.13
4

Same problem ! It's too bad , no body can register ! any body found how to solve it ?

6 Mei pukul 12.37
Mostafa
Babar

This is a Facebook no body help you [...] whatsapp me

23 Juli pukul 15.00
5

Hi all, we also have the same problem :(

6 Mei pukul 02.16
Tomasz
Kong

Could you please upvote in this issue?

6 Mei pukul 02.24
6

Also have the same problem - upvoted

6 Mei pukul 04.36
Alexandra
6

Same here. Upvoted.

6 Mei pukul 05.36
Koen
6

Same here. We have 2 different case. In some case the endpoint don't return page granted by the user. In other case the endpoint return pages not granted by the user.

6 Mei pukul 09.02
Marco
7

We also have the same problem :(

6 Mei pukul 04.30
Елена
7

also we have

6 Mei pukul 04.51
Влад
8

Hi,

For those who's affected, please upvote and raise this issue. We can escalate this to Meta if more people voice up they are being affected. Thank!

6 Mei pukul 02.08
Kong
9

We have the same problem as well!

The page admin is getting all pages in response, but users (even those with all rights) are not receiving the pages from https://graph.facebook.com//accounts API.

They have selected all relevant pages and rights for those pages in the login dialog.

6 Mei pukul 04.36
Ekta
9

We are running a CRM software with this integration. This is affecting all our customers. So far we tried removing access and adding full rights, but that also does not work. Please help!

6 Mei pukul 04.58
Parth
10

I see there is already a bug report for this, best that everyone subscribe to that one as well: https://developers.facebook.com/support/bugs/780004130341035/?join_id=f3a86600c291b8

6 Mei pukul 07.04
Koen
12

Hi,

We faced similar problems here and we found out that even user only select the pages they want to allow access during login dialog, /me/accounts still return all other pages back without filtering only the selected pages. This cause our application to fail as we only expect those pages they selected return. In addition, it also does not return one of the pages they select during the login dialog which is confusing. I found a workaround by unlink and re-login again and select different pages and somehow the pages are now return.

Also, you need to put higher limit when querying /me/accounts. I'm putting 100 just in case it the list doesn't return the pages that I want.

6 Mei pukul 01.53
Kong
Kong

This is not guaranteed workaround, I tried this on different account and now it doesn't work..

6 Mei pukul 01.57
Kong

How do we escalate this to Meta?

6 Mei pukul 01.57
Vipul

Need to report a bug

6 Mei pukul 02.12
Kong

This endpoint is now community support only, we can't submit a bug report related to this endpoint anymore :(

6 Mei pukul 02.24
Koen

https://developers.facebook.com/support/bugs/780004130341035/

6 Mei pukul 07.16
Babar

Helo are you doing today my friend

23 Juli pukul 15.08
16

We are getting same issue while retrieveing instgaram business accounts and pages. We get different error like below for different clients:

(#100) The page is not linked to an Instagram account or the linked IG account is not professional account (#10) Application does not have permission for this action

6 Mei pukul 01.05
Vipul