We send a message with cta that opens the welcome screen. When we press cta on 99% devices it works fine, but on the other 1% it doesn't, and it shows what's shown in the attached image. - We have looked at logs and they show that everything is fine - We have tried changing the welcome flow to a bare bone one that just has the title, still doesn't work for those specific users - We have changed the users number so I can enter the flow from my phone, and it works perfectly for me with his account, while his phone still shows the something went wrong error - We have tried changing flow versions from 3.0 all the way to 5.1 but that also hasn't had any effect

We actually got one of the clients to test all of this with us as none of us can recreate the issue. With the above tries we have deducted that the issue must be on the meta side as we have tried everything from our side. Please help if anyone has any idea with what might be the issue, as we don't have an idea on what else to try.