Same issue. Any update?

Same issue here -- in fact we received 3 identical violations.

I've replied 3x and been rejected every time with a vague reply. I've applied for (and received) an extensions, but these comments are worrying.

We are a legacy Web Canvas game, is this affecting other platforms as well?

Same issue

Dear Facebook Team,

I am writing in response to the notice received regarding a potential violation of Facebook's policies related to video originality content on my Facebook page want to clarify that no video has been uploaded on my Facebook page of any other creator, and therefore, I believe that my page is not in violation of Facebook's policies.

I understand that Facebook takes violations of their policies seriously, and I appreciate the opportunity to respond to this notice I would like to provide evidence to support my claim that the videos on my facebook page are original and have not been uploaded from any other creator.

I have created all the videos posted on my Facebook page myself, and I have not used any copyrighted material or content created by others without their express permission. videos on my page are original and created by me or with my team the All the

Therefore, I request you to kindly close the originality content vicilation issue and remove the notice from my page. I understand the importance of following Facebook's policies, and will continue to do so in the future.

Sincerely,

Thank you for your attention to this matter, and please let me know if you require any further information from me.

Vasan Enfielderr

They reject the review again, I'm done， this time I replied to them like this:

==========================================

Fine, I will remove the Meta API from my app FOREVER.

I have replied several times and I never get any reason why my app failed review

I will ask all my customers to use their account and password to log in. Even if it is very troublesome, I will do it.

What META did is JUST REJECT AND SAYING NOTHING!! Other wise You META know nothing else. BYE BYE META, 「NEVER」 SEE YOU AGAIN.

We have the same issue.

Same issue

We had this exact issue and finally got it approved. Here are some things that we did and I hope that it can help you.

1. Remove recaptcha from our platform so they can log in easily (this is most likely what caused the issue).
2. Provide a Facebook test user account and its credentials.
3. Include a step-by-step guide with screenshots.
4. Include a video recording explaining in detail how they can log in and test.

Hope this helps!

5th retry and we are also facing the same issue. Their response is just so generic. In the additional information I even put that please tell me where exactly are you facing the issue. They still responded with a generic message. What a bunch of ... Today I submitted another response by copying what we submitted for our first app review into the additional details field. Fingers crossed.

Same Issue - Our Users can´t login since a couple of days now and we are trying to explain it so many times but it´s comes always the same generic answer

Has anyone a solution so far on this?

We get these violations now since December. They alway re-enabled our app after a certain while but 1 week after we got the same violence messages again and again and again. Their reply was now "to erase the facebook login" from our webpage. But we don't even use this. All you get are automatic replies from the system. There is obviously no human writing back.

They also ask for a "test user", which is fully insane as everybody can use the app simply by using their own facebook account to log in. I cannot create a "test user" on facebook as it would be perceived as scam. There is no option to get in touch with a human. I cannot imagine that thousands of apps have the same issue and nobody complains about it.

Scenario is: no webpage integration, only using social login via API, nothing else. No in app functions or anything else but every 2nd week we get violence messages. We reply, sometimes it gets re-enabled and then 2 weeks after it comes up again. We added screen records, a manual to simulate a login, it all doesn't help. It is really annoying and time consuming. Does anybody have an idea how to solve this?

Same issue.

Same issue here.

They require a test user, but they've been disable the test user creation... I am in an infinite loop. Does anyone have the same issue with creating new test users?

Same issue, do you find the solution?