Messaging Limit Reduced from 100k to 250 Despite High-Quality Rating and Approved Display Name
1

Hello,

We are experiencing an issue where our messaging limit was suddenly reduced from 100k to 250 despite having a high-quality rating and an approved display name. This reduction is severely impacting our business operations.

Details: - Quality Rating: High (see attached screenshot) - Display Name: Approved (see attached screenshot)

We have followed the guidelines mentioned in the official documentation

Our existing support ticket ID is: 8642227182459097

Could you please assist us in understanding why this limit reduction occurred and how we can resolve this issue promptly?

Thank you for your assistance.

Best regards, Nayan

Dev
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