- 社群
- 問題
When trying to load an interstitial ad, I get see a network error for "An unknown error has occurred" and the promise never resolves or throws.
It's clearly working for some of our users - I can see that in analytics - but when I test in the browser I get a 500 back from network_ads_common every time.
{ "error": { "message": "An unknown error has occurred.", "type": "OAuthException", "code": 1, "is_transient": false, "fbtrace_id": "AiSNFjCdvKLtV9kxuqtIjgH" } }
Is the problem solved?
No - still happening with interstitials and rewarded ads. 100% repro for me on desktop, although out analytics show it is succeeding for our users sometimes.
Here's a trace from today - { "error": { "message": "An unknown error has occurred.", "type": "OAuthException", "code": 1, "is_transient": false, "fbtrace_id": "AmQlq6QTmtLQkiUqUMg2q0R" } }
The payload: EXTRA_HINTS: {"hints":{"extra_data":"{\"player_id\":\"4456114877769531\",\"session_id\":\"0d2e2e52-ee40-4b90-8e24-2dc52cb664da\"}"}} AD_EXPERIENCE_TYPE: ad_experience_config_rewarded BUNDLE: com.facebook.Wilde IDFA_FLAG: 0 NUM_ADS_REQUESTED: 1 OS: iOS OSVERS: 12.4 PLACEMENT_ID: 896327071092556_922687811789815 PLACEMENT_TYPE: rewarded_video SDK: ios SDK_CAPABILITY: [1,5,7,8,9,11,15,16,17] SDK_VERSION: 5.7.0 TEMPLATE_ID: 601 funnel_id: 21aaf22f-f910-4e86-baeb-596465f1dafe funnel_placement_id: 896327071092556_922687811789815 funnel_placement_type: rewarded_video
That's from a request to https://graph.facebook.com/network_ads_common made by the Facebook instant games SDK
I seriously suspect that our game quality review failure is related to this issue
@xumei no they do not consider ads when you do the quality review. Your game has "failed" the quality review?