部分服务中断share-external
Getting "errors": [ { "code": 131049, "title": "This message was not delivered to maintain healthy ecosystem engagement.." }
22

this code error is not in the documentation. Can we know more about this ??

Sheiguey
提问时间： 约 2 个月前
已选回答
1

I continuously keep getting this message, even if I am sending a payment reminder template to a customer the documentation is not helpful, it speaks about rate limit when I am 100% that is not the case as this is the only message sent to this customer in 24 hours

9月22日 22:39
Lijo
Siddhant

This error is specific to marketing templates, as per the documentation. Is your template utility or marketing?

9月22日 23:28
Lijo

Yes, it is a marketing template. And not that I am sending 100s a day to hit a rate limit of failure or spam limit. this is only a message. I even tried with simple template message that has a "Hi" in the body

9月23日 07:30
Lorna

So the limit is on the number of marketing templates an individual can receive daily I think? To prevent recipients being spammed, so if they have received 10 that day already and yours is the 11th, then it fails.

Can you make your template Utility?

10月22日 03:51
2

https://mobile.facebook.com/help/1573156092981768/?ref=share

9月28日 07:49
បញ្ញា
4

They updated the documentation today/yesterday. Previous error code of 131048 has been replaced with 131049. https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes#other-errors

9月19日 07:46
Siddhant