Interruzione parzialeshare-external
Getting "errors": [ { "code": 131049, "title": "This message was not delivered to maintain healthy ecosystem engagement.." }
22

this code error is not in the documentation. Can we know more about this ??

Sheiguey
Chiesta circa 2 mesi fa
Risposta selezionata
1

I continuously keep getting this message, even if I am sending a payment reminder template to a customer the documentation is not helpful, it speaks about rate limit when I am 100% that is not the case as this is the only message sent to this customer in 24 hours

22 settembre alle ore 22:39
Lijo
Siddhant

This error is specific to marketing templates, as per the documentation. Is your template utility or marketing?

22 settembre alle ore 23:28
Lijo

Yes, it is a marketing template. And not that I am sending 100s a day to hit a rate limit of failure or spam limit. this is only a message. I even tried with simple template message that has a "Hi" in the body

23 settembre alle ore 07:30
Lorna

So the limit is on the number of marketing templates an individual can receive daily I think? To prevent recipients being spammed, so if they have received 10 that day already and yours is the 11th, then it fails.

Can you make your template Utility?

22 ottobre alle ore 03:51
2

https://mobile.facebook.com/help/1573156092981768/?ref=share

28 settembre alle ore 07:49
បញ្ញា
4

They updated the documentation today/yesterday. Previous error code of 131048 has been replaced with 131049. https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes#other-errors

19 settembre alle ore 07:46
Siddhant