Hello everyone,

I am writing this on behalf of Rivery.io, where I work as a Product Manager. Lately, some of our clients have encountered a persistent issue while using the Facebook Marketing API, and I would appreciate your guidance around it.

The issue is caused when trying to retrieve data about specific pages using their ID via the GET Insights API request, which has the following structure: curl --location --request GET 'https://graph.facebook.com/v15.0/XXXXXXXXXXX/insights?access_token=XXXXX&since=1691823600&until=1691996400&metric=page_daily_video_ad_break_ad_impressions_by_crosspost_status,page_daily_video_ad_break_cpm_by_crosspost_status,page_daily_video_ad_break_earnings_by_crosspost_status,page_video_views,page_video_complete_views_30s,page_video_view_time&period=week&limit=10

When we make this request, we receive the following error message: "Please reduce the amount of data you're asking for, then retry your request." This doesn't make sense as, in this case (for example), we only ask for a small amount of data, and I've even tried limiting the request to 10 items using limit=10'.

This worked perfectly until about two weeks ago when jobs started to fail sporadically without any change from our end.

Has anyone else experienced this problem, or does anyone have any suggestions on how I might resolve it?

Any help would be greatly appreciated!