I'm trying to upload a video following this Graph API documentation: https://developers.facebook.com/docs/video-api/guides/publishing
I have been able to upload the video and received a video handle in response.
However, no matter what I try, when doing the final "publish" step, I get this response:
{
"error": {
"message": "There was a problem uploading your video file. Please try again with another file.",
"type": "OAuthException",
"code": 6000,
"error_data": {
"error": null
},
"error_subcode": 1363019,
"is_transient": false,
"error_user_title": "Video wasn't uploaded",
"error_user_msg": "There was a problem with uploading your video. Please wait a few minutes and try again.",
"fbtrace_id": "AMa9zbs8h3b4omv5wRSfTsf"
}
}
Things I've tried:
- Making POST request via Facebook Javascript SDK
- Making POST request via axios
- Making POST request via axios
via CORS proxy
- Making POST request via the Graph API Explorer
- Making POST request from a vercel.app
host rather than localhost
- Posting a variety of video file types and sizes
Every time, exactly the same response (fbtrace_id
changes)
Needless to say, the error message isn't giving me enough information to find the cause of the problem (and waiting a few minutes and trying again later doesn't help).
The request that is being made (via Javascript SDK) is:
curl 'https://graph.facebook.com/v20.0/365492213311492/videos?access_token=<PAGE_ACCESS_TOKEN>' \
-H 'accept: */*' \
-H 'accept-language: en-GB,en-US;q=0.9,en;q=0.8' \
-H 'content-type: application/x-www-form-urlencoded' \
-H 'origin: https://localhost:3000' \
-H 'priority: u=1, i' \
-H 'referer: https://localhost:3000/' \
-H 'sec-ch-ua: "Not/A)Brand";v="8", "Chromium";v="126", "Google Chrome";v="126"' \
-H 'sec-ch-ua-mobile: ?0' \
-H 'sec-ch-ua-platform: "macOS"' \
-H 'sec-fetch-dest: empty' \
-H 'sec-fetch-mode: cors' \
-H 'sec-fetch-site: cross-site' \
-H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36' \
--data-raw $'description=Victoria\'s%20nurses%20and%20midwives%20have%20voted%20down%20a%20proposed%2023%25%20pay%20rise%20over%20four%20years%2C%20citing%20uncertainty%20and%20a%20desire%20for%20better%20conditions.&fbuploader_video_file_chunk=<VERY_LONG_VIDEO_HANDLE>&method=post&pretty=0&sdk=joey&suppress_http_code=1&title=Nurses%20Reject%20Offer'
I suspect the problem has to do with permissions and the Facebook app configuration. I tried to post just a regular Page Post and that was successful. The successful Page Post request was:
curl 'https://graph.facebook.com/v20.0/365492213311492/feed?access_token=<PAGE_ACCESS_TOKEN>' \
-H 'accept: */*' \
-H 'accept-language: en-GB,en-US;q=0.9,en;q=0.8' \
-H 'content-type: application/x-www-form-urlencoded' \
-H 'origin: https://localhost:3000' \
-H 'priority: u=1, i' \
-H 'referer: https://localhost:3000/' \
-H 'sec-ch-ua: "Not/A)Brand";v="8", "Chromium";v="126", "Google Chrome";v="126"' \
-H 'sec-ch-ua-mobile: ?0' \
-H 'sec-ch-ua-platform: "macOS"' \
-H 'sec-fetch-dest: empty' \
-H 'sec-fetch-mode: cors' \
-H 'sec-fetch-site: cross-site' \
-H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36' \
--data-raw 'message=Nurses%20Reject%20Offer&method=post&pretty=0&sdk=joey&suppress_http_code=1'
Other contextual information
Based on the user access token and the page access token, the permissions are: (same for both)
Screenshot of Facebook App permissions configuration is attached
Also, I've tried both graph.facebook.com
and graph-video.facebook.com
; same error.
facing similar problem
Another possible clue: After uploading the video (step 2) and receiving a video handle in response, I can't see the uploaded video anywhere. I can't see it on any Facebook page (not listed on user's personal page, the business page, as 'cross postable' content in the Creator Studio etc) and when I make a Graph API request for the user's videos, I get an empty array in response. Maybe uploaded videos remain invisible until they are published at least once? Or maybe there's a problem with the upload, despite the successful response from the HTTP request?
facing same issue here
Hello, did you manage to resolve this issue?
have same issue too
Same issue here
I gave up on the Resumable Upload API as I encountered the same frustrating error as described above over & over again. I played around with the API call & could publish the first chunk (the first token of the returned file handle before the newline), which was a few seconds of the start of the video, but never the full file handle.
So for now, to publish video to a Page, passing the file_url
param to the POST <page_id>/videos
endpoint seems to work.
https://developers.facebook.com/docs/graph-api/reference/video/
This is also what i did exactly. I gave up on resumable upload api and just use the file_url instead. There seems to be a problem on facebook's end regarding the chunking of the file.
I am facing the same issue. Could you clarify what this solution looks like - what is the file_url parameter that you provide? Do you skip the upload phase completely?