Partial Outageshare-external
Cannot add phone number to whatsapp facebook app to call cloud API
1

While i set up the facebook business application to use the whatsapp product, when i try to add a phone number, or get a test number for the app - to actually sen messages i get and error saying

"This whatsapp business account does not have permission to add phone numbers to the account."

I saw other questions addressing this problem on the forum (https://developers.facebook.com/community/threads/1576417629813861/), but no answer as of yet.

Did anybody came up with any solution?

Best regards!

András
Asked about 6 months ago
Selected Answer
1

As far as the test number is concerned, it is automatically granted when you activate whatsapp from the app dashboard. If you can attach a screenshot of the error, I might be able to help.

June 6 at 3:28 AM
Azeem
1

Hy,

Just received the notification about your answer.

Yes the test number usually is automatically generated - tried it with a test account (from my own facebook). But this is a company facebook page, and it doesn't seem to work the same way.

I would attach a screenshot, but cant see the possibility to add picture here.

If you give me a contact info, i can send you screenshot.

Thanks in advance,

June 10 at 10:18 PM
András
1

you can email me to [...]

June 11 at 3:07 AM
Azeem
Azeem

I am unable to write me email here but it is mehroseyoc and it is on gmail.

June 11 at 3:08 AM