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Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
已發問 約 3 個月前
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

8月15日上午12:44
Thong

same issue

8月15日上午12:47
Juana Bee

same issue

8月15日下午8:01
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

8月15日下午8:07
已選擇的回答
1

I have same issue.

8月15日下午6:56
Tốn
1

Is everything OK?

8月15日下午7:08
Tốn
1

Anyone fixed this issue?

8月16日下午6:08
Biển
1

I have same issue.

8月22日上午8:33
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

8月22日上午8:41
Cong

Still got report from users (randomly)

8月22日上午8:51
2

same issue here

8月15日上午3:32
Nayar
2

Anyone fix this issue

8月15日上午6:20
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

8月15日上午6:22
Nguyen

try hack facebook and fix. let's do it

8月15日上午6:59
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

8月15日上午9:27
Cong

For me, it's not easy at all to explain the issue with my clients

8月15日下午8:33
Nayar

It is working for me now. Dunno if for everyone is good.

8月15日下午10:25
2

Same here please fix

8月15日上午6:43
Art
2

same issue

8月16日上午2:37
Duy
3

Same here, from some days ago until now

8月15日上午3:10
Cong
3

same issue, from some days ago until now

8月15日上午3:18
Minh
5

Me the same. It not error for all account.

8月15日上午1:07
Biển
5

same error

8月15日上午1:26
Tiến
5

same issue

8月15日上午1:41
Nguyen
6

same issue

8月15日上午1:32
Petmongkon
7

My app have same error. Not at all facebook user.

8月15日上午1:32
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

8月15日上午1:34
Minh