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Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
提问时间: 约 3 个月前
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

8月15日 00:44
Thong

same issue

8月15日 00:47
Juana Bee

same issue

8月15日 20:01
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

8月15日 20:07
已选回答
1

I have same issue.

8月15日 18:56
Tốn
1

Is everything OK?

8月15日 19:08
Tốn
1

Anyone fixed this issue?

8月16日 18:08
Biển
1

I have same issue.

8月22日 08:33
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

8月22日 08:41
Cong

Still got report from users (randomly)

8月22日 08:51
2

same issue here

8月15日 03:32
Nayar
2

Anyone fix this issue

8月15日 06:20
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

8月15日 06:22
Nguyen

try hack facebook and fix. let's do it

8月15日 06:59
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

8月15日 09:27
Cong

For me, it's not easy at all to explain the issue with my clients

8月15日 20:33
Nayar

It is working for me now. Dunno if for everyone is good.

8月15日 22:25
2

Same here please fix

8月15日 06:43
Art
2

same issue

8月16日 02:37
Duy
3

Same here, from some days ago until now

8月15日 03:10
Cong
3

same issue, from some days ago until now

8月15日 03:18
Minh
5

Me the same. It not error for all account.

8月15日 01:07
Biển
5

same error

8月15日 01:26
Tiến
5

same issue

8月15日 01:41
Nguyen
6

same issue

8月15日 01:32
Petmongkon
7

My app have same error. Not at all facebook user.

8月15日 01:32
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

8月15日 01:34
Minh