Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
질문함 약 3개월 전
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

8월 15일 오전 12:44
Thong

same issue

8월 15일 오전 12:47
Juana Bee

same issue

8월 15일 오후 8:01
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

8월 15일 오후 8:07
선택한 답변
1

I have same issue.

8월 15일 오후 6:56
Tốn
1

Is everything OK?

8월 15일 오후 7:08
Tốn
1

Anyone fixed this issue?

8월 16일 오후 6:08
Biển
1

I have same issue.

8월 22일 오전 8:33
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

8월 22일 오전 8:41
Cong

Still got report from users (randomly)

8월 22일 오전 8:51
2

same issue here

8월 15일 오전 3:32
Nayar
2

Anyone fix this issue

8월 15일 오전 6:20
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

8월 15일 오전 6:22
Nguyen

try hack facebook and fix. let's do it

8월 15일 오전 6:59
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

8월 15일 오전 9:27
Cong

For me, it's not easy at all to explain the issue with my clients

8월 15일 오후 8:33
Nayar

It is working for me now. Dunno if for everyone is good.

8월 15일 오후 10:25
2

Same here please fix

8월 15일 오전 6:43
Art
2

same issue

8월 16일 오전 2:37
Duy
3

Same here, from some days ago until now

8월 15일 오전 3:10
Cong
3

same issue, from some days ago until now

8월 15일 오전 3:18
Minh
5

Me the same. It not error for all account.

8월 15일 오전 1:07
Biển
5

same error

8월 15일 오전 1:26
Tiến
5

same issue

8월 15일 오전 1:41
Nguyen
6

same issue

8월 15일 오전 1:32
Petmongkon
7

My app have same error. Not at all facebook user.

8월 15일 오전 1:32
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

8월 15일 오전 1:34
Minh