Sebagian Tidak Bisa Diaksesshare-external
Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
Ditanyakan sekitar 3 bulan yang lalu
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

15 Agustus pukul 00.44
Thong

same issue

15 Agustus pukul 00.47
Juana Bee

same issue

15 Agustus pukul 20.01
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

15 Agustus pukul 20.07
Jawaban yang Dipilih
1

I have same issue.

15 Agustus pukul 18.56
Tốn
1

Is everything OK?

15 Agustus pukul 19.08
Tốn
1

Anyone fixed this issue?

16 Agustus pukul 18.08
Biển
1

I have same issue.

22 Agustus pukul 08.33
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

22 Agustus pukul 08.41
Cong

Still got report from users (randomly)

22 Agustus pukul 08.51
2

same issue here

15 Agustus pukul 03.32
Nayar
2

Anyone fix this issue

15 Agustus pukul 06.20
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

15 Agustus pukul 06.22
Nguyen

try hack facebook and fix. let's do it

15 Agustus pukul 06.59
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

15 Agustus pukul 09.27
Cong

For me, it's not easy at all to explain the issue with my clients

15 Agustus pukul 20.33
Nayar

It is working for me now. Dunno if for everyone is good.

15 Agustus pukul 22.25
2

Same here please fix

15 Agustus pukul 06.43
Art
2

same issue

16 Agustus pukul 02.37
Duy
3

Same here, from some days ago until now

15 Agustus pukul 03.10
Cong
3

same issue, from some days ago until now

15 Agustus pukul 03.18
Minh
5

Me the same. It not error for all account.

15 Agustus pukul 01.07
Biển
5

same error

15 Agustus pukul 01.26
Tiến
5

same issue

15 Agustus pukul 01.41
Nguyen
6

same issue

15 Agustus pukul 01.32
Petmongkon
7

My app have same error. Not at all facebook user.

15 Agustus pukul 01.32
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

15 Agustus pukul 01.34
Minh