Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
Pregunta realizada hace aproximadamente 3 meses
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

15 de agosto a las 12:44 a. m.
Thong

same issue

15 de agosto a las 12:47 a. m.
Juana Bee

same issue

15 de agosto a las 8:01 p. m.
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

15 de agosto a las 8:07 p. m.
Respuesta seleccionada
1

I have same issue.

15 de agosto a las 6:56 p. m.
Tốn
1

Is everything OK?

15 de agosto a las 7:08 p. m.
Tốn
1

Anyone fixed this issue?

16 de agosto a las 6:08 p. m.
Biển
1

I have same issue.

22 de agosto a las 8:33 a. m.
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

22 de agosto a las 8:41 a. m.
Cong

Still got report from users (randomly)

22 de agosto a las 8:51 a. m.
2

same issue here

15 de agosto a las 3:32 a. m.
Nayar
2

Anyone fix this issue

15 de agosto a las 6:20 a. m.
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

15 de agosto a las 6:22 a. m.
Nguyen

try hack facebook and fix. let's do it

15 de agosto a las 6:59 a. m.
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

15 de agosto a las 9:27 a. m.
Cong

For me, it's not easy at all to explain the issue with my clients

15 de agosto a las 8:33 p. m.
Nayar

It is working for me now. Dunno if for everyone is good.

15 de agosto a las 10:25 p. m.
2

Same here please fix

15 de agosto a las 6:43 a. m.
Art
2

same issue

16 de agosto a las 2:37 a. m.
Duy
3

Same here, from some days ago until now

15 de agosto a las 3:10 a. m.
Cong
3

same issue, from some days ago until now

15 de agosto a las 3:18 a. m.
Minh
5

Me the same. It not error for all account.

15 de agosto a la 1:07 a. m.
Biển
5

same error

15 de agosto a la 1:26 a. m.
Tiến
5

same issue

15 de agosto a la 1:41 a. m.
Nguyen
6

same issue

15 de agosto a la 1:32 a. m.
Petmongkon
7

My app have same error. Not at all facebook user.

15 de agosto a la 1:32 a. m.
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

15 de agosto a la 1:34 a. m.
Minh