Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
Gefragt vor etwa 3 Monaten
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

15. August um 00:44
Thong

same issue

15. August um 00:47
Juana Bee

same issue

15. August um 20:01
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

15. August um 20:07
Ausgewählte Antwort
1

I have same issue.

15. August um 18:56
Tốn
1

Is everything OK?

15. August um 19:08
Tốn
1

Anyone fixed this issue?

16. August um 18:08
Biển
1

I have same issue.

22. August um 08:33
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

22. August um 08:41
Cong

Still got report from users (randomly)

22. August um 08:51
2

same issue here

15. August um 03:32
Nayar
2

Anyone fix this issue

15. August um 06:20
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

15. August um 06:22
Nguyen

try hack facebook and fix. let's do it

15. August um 06:59
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

15. August um 09:27
Cong

For me, it's not easy at all to explain the issue with my clients

15. August um 20:33
Nayar

It is working for me now. Dunno if for everyone is good.

15. August um 22:25
2

Same here please fix

15. August um 06:43
Art
2

same issue

16. August um 02:37
Duy
3

Same here, from some days ago until now

15. August um 03:10
Cong
3

same issue, from some days ago until now

15. August um 03:18
Minh
5

Me the same. It not error for all account.

15. August um 01:07
Biển
5

same error

15. August um 01:26
Tiến
5

same issue

15. August um 01:41
Nguyen
6

same issue

15. August um 01:32
Petmongkon
7

My app have same error. Not at all facebook user.

15. August um 01:32
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

15. August um 01:34
Minh