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Messenger doesnt send webhook for specific users
21

When i send message to this Page, i didnt get any webhooks from Messenger. This happens only for some users and this happened this morning (yesterday it was working just fine).

My facebook account: https://www.facebook.com/adambudimanaichat/ Page: https://www.facebook.com/profile.php?id=100095114695515

Adam
تم طرح السؤال منذ حوالي ‏٣‏ أشهر
Dave

We are also facing this issue - only receiving webhooks from certain Facebook pages for some of FB accounts.

Some of my colleagues sent messages doesn't trigger webhooks to our application when it does for me.

‏١٥ أغسطس‏‏١٢:٤٤ ص‏111
Thong

same issue

‏١٥ أغسطس‏‏١٢:٤٧ ص‏111
Juana Bee

same issue

‏١٥ أغسطس‏‏٨:٠١ م‏111
Cezille

We experienced this for several people interacting with our production Messenger bot a few hours ago; one of those affected customers were able to send messages a little earlier, with no action on our part, but still investigating whether this issue persists. Hoping Meta can take a look, as no outage was reported when this was ongoing.

‏١٥ أغسطس‏‏٨:٠٧ م‏111
الإجابة المحددة
1

I have same issue.

‏١٥ أغسطس‏‏٦:٥٦ م‏111
Tốn
1

Is everything OK?

‏١٥ أغسطس‏‏٧:٠٨ م‏111
Tốn
1

Anyone fixed this issue?

‏١٦ أغسطس‏‏٦:٠٨ م‏111
Biển
1

I have same issue.

‏٢٢ أغسطس‏‏٨:٣٣ ص‏111
羅鴻毅
Nayar

So it is still on :(

No reply from Facebook

‏٢٢ أغسطس‏‏٨:٤١ ص‏111
Cong

Still got report from users (randomly)

‏٢٢ أغسطس‏‏٨:٥١ ص‏111
2

same issue here

‏١٥ أغسطس‏‏٣:٣٢ ص‏111
Nayar
2

Anyone fix this issue

‏١٥ أغسطس‏‏٦:٢٠ ص‏111
Biển
Cong

I don't think we are able to fix it since our webhooks didn't receive payload from Messenger properly

‏١٥ أغسطس‏‏٦:٢٢ ص‏111
Nguyen

try hack facebook and fix. let's do it

‏١٥ أغسطس‏‏٦:٥٩ ص‏111
Nayar

atleast we should be able to set the status as broken. It's so annoying to see big green tick but then the thing is broken

‏١٥ أغسطس‏‏٩:٢٧ ص‏111
Cong

For me, it's not easy at all to explain the issue with my clients

‏١٥ أغسطس‏‏٨:٣٣ م‏111
Nayar

It is working for me now. Dunno if for everyone is good.

‏١٥ أغسطس‏‏١٠:٢٥ م‏111
2

Same here please fix

‏١٥ أغسطس‏‏٦:٤٣ ص‏111
Art
2

same issue

‏١٦ أغسطس‏‏٢:٣٧ ص‏111
Duy
3

Same here, from some days ago until now

‏١٥ أغسطس‏‏٣:١٠ ص‏111
Cong
3

same issue, from some days ago until now

‏١٥ أغسطس‏‏٣:١٨ ص‏111
Minh
5

Me the same. It not error for all account.

‏١٥ أغسطس‏‏١:٠٧ ص‏111
Biển
5

same error

‏١٥ أغسطس‏‏١:٢٦ ص‏111
Tiến
5

same issue

‏١٥ أغسطس‏‏١:٤١ ص‏111
Nguyen
6

same issue

‏١٥ أغسطس‏‏١:٣٢ ص‏111
Petmongkon
7

My app have same error. Not at all facebook user.

‏١٥ أغسطس‏‏١:٣٢ ص‏111
Hoàng Nam
7

same issue, my app sometime can't receive message webhook.

‏١٥ أغسطس‏‏١:٣٤ ص‏111
Minh