Templates with media "Image, video, document" are not being delivered even when the API message is accepted.
4

All my templates that contains media cannot be received in the WhatsApp account sent to even if the send status is successful. Here is the response after sending a template with an image: {"success":true,"response":{"messaging_product":"whatsapp","contacts":[{"input":"212690727818","wa_id":"212690727818"}],"messages":[{"id":"wamid.HBgMMjEyNjkwNzI3ODE4FQIAERgSMDI2NzkzNkZFMzMyMUYzN0E4AA==","message_status":"accepted"}]}}. But the other templates with no media are well received.

Kal
Asked about 7 months ago