GET <IG_MEDIA_ID>/insights: Error Fetching Insights for Reels Media Type - Impressions
2

Getting error when trying to fetch impressions for media product type - "REEL".

Error from API: { "message": "(#100) The Media Insights API does not support the impressions metric for this media product type.", "type": "OAuthException", "code": 100, "fbtrace_id": "AIzoyYwmnkuGXSS7QPMa9fE" }

This was previously reported on 26 July 2024 in this question https://developers.facebook.com/support/bugs/1689100101861703/ and it was resolved on 27 July 2024.

It was working for us too till yesterday 15 Aug 2024 but we have noticed that it is failing again today (16 Aug 2024).

Is anyone facing the same issue again? Can anyone please help us with any workaround?

TapClicks
Asked about 4 months ago
Pankaj

I am experiencing the same issue. Previously, we were receiving impressions data for reels, but now we encounter the same error.

August 27 at 5:05 AM
Noa

We are also experiencing this. has this been resolved for you?

November 6 at 1:23 AM
Selected Answer
2

Currently have the same problem with OP. { "error": { "message": "(#100) The Media Insights API does not support the impressions metric for this media product type.", "type": "OAuthException", "code": 100, "fbtrace_id": "ASp_6xYB1E34AhErCLEjp8h" } }

I hope people in Meta would see this and fix it plus maintain this. I feel like this is the most important metric in every media company atm.

September 12 at 2:25 AM
Zulkifli