Unable to Add My Own Number - Fields Greyed Out
2

Hi everyone,

I'm currently trying to add my own number to the WhatsApp Cloud API, but I'm facing some issues. At the moment, I only have the test number available. When I try to add my own number, all the fields are greyed out, and I can only enter the URL. However, I cannot click on "Next."

I was wondering if this issue is because my business is still in the verification process with Meta? Should I just wait until the verification process is complete to be able to click on "Next," or did I start the verification too early? The fields for "Business Name" and "Country" are greyed out and cannot be changed.

Any insights or advice would be greatly appreciated!

Thanks in advance!

Best, Alex

Alexander
Asked about 6 months ago