Pages_messaging permission error when sending a facebook message
19

Hi,

We are encountering this error Cannot message users who are not admins, developers or testers of the app until pages_messaging permission is reviewed and the app is live. since this morning and are currently affecting all of our users.

No app alerts and pages_messaging is showing as approved in the App section.

Is anyone encountering the same issue?

Thanks Vincent

Vincent
Asked about 6 months ago
Hưng

same issue here

November 15 at 6:10 PM
Selected Answer
3

Looks like the issue has been resolved and the send message api is recovering now

November 15 at 7:23 PM
Lingmiao
Selected Answer
0

Same problem here pages_messaging permission has avanced, but i receive { "error": { "message":"(#10) Cannot message users who are not admins, developers or testers of the app until pages_messaging permission is reviewed and the app is live.", "type": "OAuthException", "code": 10, "error_subcode": 2018028, "fbtrace_id": "AHGYjd0CIMXXrq4aoRGzNS5" } }

November 15 at 3:20 PM
Галим
Janakiraman

same problem here

November 15 at 7:08 PM
Modi

Same here

November 16 at 4:51 AM
1

Looks like there is a outage on the send api https://metastatus.com/messenger

November 15 at 3:20 PM
Lingmiao
1

same issue 6 hours ago

November 15 at 4:14 PM
Px Px
唐浩

same issue 6 hours ago

November 15 at 6:46 PM
1

same problem here

November 15 at 4:53 PM
Mạnh
1

I'm experiencing the same problem here. Additionally, the platform status has just changed to 'Major Outage' again.

November 15 at 5:29 PM
Billy
1

same error.

November 15 at 5:45 PM
Tốn
1

experiencing the same.. hope this can resolved very soon

November 15 at 5:46 PM
Colin
1

same problem here

November 15 at 5:55 PM
闫帅军
1

same error...

November 15 at 6:06 PM
Ruo-Shan
1

same issue here :(

November 15 at 6:29 PM
Hoàng
1

same problem here.

November 15 at 7:08 PM
Janakiraman
2

Same problem here

November 15 at 2:47 PM
Cristian
2

same problem here

November 15 at 2:49 PM
Talha
2

pages_messaging have Advanced access But I can't send message

November 15 at 2:50 PM
Talha
2

Same issue here. We have a bug report open with FB for this.

November 15 at 2:57 PM
Gaurav
Gaurav

Bug Reports: https://developers.facebook.com/support/bugs/2016532432058449/ https://developers.facebook.com/support/bugs/712292604150911/

November 15 at 3:04 PM
4

Also the app is currently live if anyone is wondering.

November 15 at 2:32 PM
Vincent
4

We are encountering the same issue (started 3 hours ago):

App ID: 484551033194098 When trying to send message via Graph API: https://graph.facebook.com/v16.0/108714222147433/messages - today (15.11.2023) all of our customers started receiving error: [message] => (#10) Cannot message users who are not admins, developers or testers of the app until pages_messaging permission is reviewed and the app is live. [type] => OAuthException [code] => 10 [error_subcode] => 2018028 [fbtrace_id] => AQR1UtaRunV_XIYHBc_0wkE

, although pages_messaging pemission has Advanced access and App is live: https://prnt.sc/oA0XUtKV6VSo Before 15.11.2023 our app worked for a year - so it is not new.

November 15 at 2:40 PM
Oleksii
4

same issue 3-4 hours ago. pages_messaging permission has avanced and app is in live .

November 15 at 2:45 PM
Yonathan
4

Facebook has acknowledged it as a major outage now https://metastatus.com/messenger

November 15 at 3:24 PM
Gaurav
Hưng

same issue here

November 15 at 5:55 PM