Messaging_postback(button) is not working for new app.
10

I have implemented postback button like

"payload":{
        "template_type":"button",
        "text":"Try the postback button!",
        "buttons":[
          {
            "type":"postback",
            "title":"Postback Button",
            "payload":"DEVELOPER_DEFINED_PAYLOAD"
          }
        ]
      }

Button is showing in messenger but when i clicked on it, it did not sent the payload to my API. If i type any message and send it, that message sending to my API. URL open and make a call by button click are working, only postback button is not working.

subscribe version for messaging_postbacks is v18.0, App Mode is Development and my app is not business verified.

Prosanta
Gefragt vor etwa 9 Monaten
Ausgewählte Antwort
1

Hi, @Prosanta! Have you been able to solve this problem? I have the same issue with my chatbot app. I need to submit my app for the app review and it requires to be in development mode. However, the button only works in the live mode. I am not sure how to work around the requirement...

2. April um 15:45
Chenyu
2

I got a possible solution. I made app live and it's working.

11. März um 00:48
Prosanta
Harley

App in live mode has no issues on our end. But we need to make it work in staging as well.

11. März um 00:53